AR & Credit​/Collections Manager

AR & Credit/Collections Manager | Tampa, FL | Competitive Compensation + Full Benefits This is a newly created, high-visibility role at a well-established company is recently operating under new leadership with a sharp focus on continuous improvement and operational transformation. The position was established as part of a broader restructuring that consolidated two previously separate functions — AR Management and Credit and Collections Management — into a single, more senior seat, giving the incoming leader true end-to-end ownership of the receivables function.

This is not a transactional, heads-down role — it is a process-oriented, strategic position for someone who has been there and done it, knows what a well-run AR and credit function looks like, and is ready to identify gaps, drive automation, and build the systems and documentation that allow the function to scale. You will manage one direct report and collaborate cross-functionally with sales, IT, and other internal stakeholders, making a collaborative, outgoing personality and strong communication skills just as important as technical expertise.

The organization is at a genuine inflection point, and the right person will have the authority and leadership support to make a meaningful, lasting impact. If you have a proven track record of transforming AR and collections functions — not just executing within them — this is the opportunity to show what you can do.

• Own and manage both the AR and Credit and Collections functions end-to-end — setting the strategy, driving process improvements, and ensuring the function operates at a high standard.
• Assess the current state of AR and collections workflows; identify inefficiencies, gaps, and manual touchpoints and design and implement solutions to address them.
• Build automation across the function — including automated cash application, automated statement sending, and other opportunities to reduce manual effort and increase accuracy.
• Create and document SOPs, policies, and onboarding materials that bring structure and scalability to the function.
• Propose and execute continuous improvement initiatives — bringing ideas to the table, gaining alignment, and driving adoption across the organization.
• Collaborate cross-functionally with sales, IT, and other internal teams to align processes, resolve issues, and support broader organizational goals.
• Manage one direct report (AR Specialist), providing direction and development support; this role is more process-management than people-management in emphasis.
• Serve as a strong communicator and collaborative partner to the Controller and other senior stakeholders — comfortable presenting ideas and influencing without authority.

• Proven experience owning AR and/or Credit and Collections functions with a demonstrated track record of identifying inefficiencies and driving meaningful process improvements — not just executing day-to-day tasks.
• Been there, done that profile — you know what a well-run AR and collections function looks like and have built or significantly improved one before.
• Strong commitment to continuous improvement — you proactively bring ideas, execute on them, and see adoption through.
• Experience building automation within AR or collections workflows — automated cash application, statement sending, or comparable initiatives.
• Experience creating SOPs, policies, and process documentation.
• Advanced Excel skills — pivot tables and lookups used regularly.
• Outgoing, collaborative personality with strong communication skills and comfort working cross-functionally with sales, IT, and operational stakeholders.
• Comfortable proposing new ideas and influencing stakeholders at various levels of the organization.
• Prior…