Senior Benefits Analyst

Corporate Office Tampa
Tampa, FL 33614, USA

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too:
Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would
YOU
put our drinks on every table?

Summary

Description:

The benefits administrator is responsible for the executing the day-to-day operations of group benefit and retirement programs. This position includes cross-functional management of projects including data analysis and supporting and maintaining benefits and payroll reporting tasks. This position will work closely with internal teams to ensure appropriate legal (FMLA, ADA, EEOC, FLSA, ACA etc.) and Company policy compliance. Additionally, this position serves as the SME in benefits, retirement and have a fundamental knowledge of payroll concepts, practices and procedures with strong analytical and mathematical aptitude.

Essential Job Functions:

• Analyzes and understands the life cycle of employee’s data along with system functionality, providing continuous opportunities aligned with Refresco strategies.
• Partner with external vendors, HRIS systems administration (UKGPro/Wex), and support day-to-day and annual enrollment activities within the systems.
• Actively participates in the set up and testing of benefits administration system, annual enrollment processes, and employee self-service features.
• Coordinates annual compliance testing and required audits with external auditors.
• Audits, reviews and processes weekly funding notifications for all applicable plans.
• Administer and process Short-Term Disability (STD) pay requests, ensuring payments are calculated accurately, approved in accordance with company policies, and coordinated timely with Payroll. Audit disability payments and associated benefit deductions to ensure accuracy, identify discrepancies, and resolve issues before payroll processing.
• Partner with WEX and other benefits vendors to administer direct bill processes for employees who are not receiving payroll deductions due to leave of absence, disability, or other circumstances. Conduct regular audits of direct bill records and payments, reconcile discrepancies, monitor outstanding balances, and ensure accurate participant billing.
• Manage communications related to benefit premium collections for employees who are not eligible for disability pay or are otherwise not receiving wages. Provide timely notifications regarding direct bill obligations, payment status, coverage impacts, and reinstatement requirements while ensuring compliance with company policies and plan provisions.
• Monitor and audit employee benefit eligibility and coverage continuation during leaves of absence, ensuring appropriate coordination between payroll deductions, direct billing, disability payments, and vendor records to maintain accurate coverage and minimize compliance risks.
• Administers the vendor interfaces and resolves any discrepancies. Works with vendors to elevate enrollment, file…