Vendor Governance Manager

Who We Are:

Joining The Facilities Group National means you’ll be delivering comprehensive facilities management with a “national reach, local touch” mindset. Our 47 regional support offices, hybrid workforce model, and proprietary JANIT platform empower teams to solve problems quickly, streamline work orders and billing, and ensure consistent quality ’ll make an impact across 20+ industries, from retail and healthcare to education, logistics, aviation, and commercial properties;

supporting clean, safe, brand right environments at 30,000+ locations across North America. If you’re energized by a people first, data driven culture that listens, learns, and grows with its clients and teams, you’ll thrive here while helping us set the standard for client satisfaction in facilities management.

As a Vendor Governance Manager, you will lead the strategy, administration, and continuous improvement of The Facilities Group's vendor governance program across our nationwide network of Independent Service Providers (ISPs). You will oversee vendor onboarding, compliance, insurance verification, contract administration, and governance processes while ensuring alignment with organizational standards and risk management objectives. Working closely with Operations, Vendor Relations, Legal, Finance, Client Success, and executive leadership, you will develop scalable processes, drive vendor compliance initiatives, and promote operational excellence across all TFG brands.

This role is ideal for a proactive leader who thrives on building programs, improving processes, mitigating risk, and driving accountability within a rapidly growing organization.

This is a hybrid position based out of our office in Tampa, FL.

• Lead and oversee all vendor governance functions, including onboarding, compliance monitoring, insurance verification, documentation management, and contract administration.
• Manage the organization's Independent Service Provider (ISP) onboarding program, ensuring consistent standards, efficiency, and compliance across all TFG brands.
• Develop, implement, and continuously improve vendor governance policies, procedures, controls, and best practices.
• Identify process improvement opportunities that enhance efficiency, reduce administrative burden, and strengthen compliance controls.
• Establish and maintain vendor compliance frameworks to mitigate organizational, contractual, operational, and financial risk.
• Ensure vendor insurance, licensing, certifications, and contractual requirements remain current and compliant with company standards.
• Serve as the primary escalation point for complex vendor compliance, onboarding, documentation, and contractual issues.
• Assist with the development, implementation, and continuous improvement of vendor governance policies, procedures, and best practices.
• Partner with Legal, Operations, Vendor Relations, Client Success, Risk Management, and executive leadership to evaluate compliance concerns and implement corrective actions.
• Monitor vendor compliance performance and develop reporting dashboards, scorecards, and key performance indicators (KPIs) to support operational decision-making.
• Analyze vendor onboarding, compliance, and performance data to identify trends, risks, bottlenecks, and opportunities for improvement.
• Lead internal audits and compliance reviews to ensure adherence to company policies and regulatory requirements.
• Drive process improvement initiatives that increase efficiency, improve vendor experience, strengthen compliance controls, and support organizational scalability.
• Oversee vendor documentation management systems and ensure data accuracy, integrity, and consistency.
• Develop training…