Child Protective Investigator Supv-Ses

Child Protective Investigator Supervisor – SES )

Date:
Feb 13, 2026

This is advanced professional work supervising and directing the work of child protective investigators and support staff. The primary duty is to spend the majority of the time communicating with, motivating, training and evaluating employees.

• Supervise, plan and direct workloads, workflows, deadlines, objectives and time utilization of subordinate staff in the delivery of protecting children, working with families, and conducting investigations of alleged abused, abandoned, neglected or exploited children.
• Develop performance standards and job‑duty expectations with investigators, review standards and plan for continuous improvement.
• Communicate investigators’ compliance with these expectations regularly and provide coaching by acknowledging outstanding performance and suggesting areas for improvement.
• Evaluate employees against established standards and take necessary steps for corrective action.
• Promote career development of investigators by ensuring each individual receives the proper training and leads cross‑training efforts on differential investigative skills.
• Review casework, assessments and safety plans with investigators, and provide consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.
• Use management tools in the appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure timeliness of actions and prevent backlog.
• Ensure that CPI operations are within legislative authority and in compliance with required federal, state rules and regulations.
• Identify improvements and implement adjustments needed to ensure program effectiveness and efficiency.
• Facilitate and participate in the hiring, promoting, demoting, discipline and dismissal of employees.
• Collect, analyze and report data regarding child protective investigations.
• Establish and maintain cooperative working relationships with organizations and other agencies involved in child protective investigations such as community‑based providers, Children’s Legal Services, law enforcement, medical personnel, schools and other resources.
• Ensure effective communication with deaf or hard‑of‑hearing customers or companions in accordance with the ADA or Section 504, and manage service records and report this data to the designated program point of contact.

• Criteria 1: a) High school diploma or GED equivalent AND b) Four years of law enforcement experience or active military service (honorably discharged or current service reflecting honorable service)
  AND c) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND d) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND e) Valid Driver License AND f) Must possess an operational private vehicle for daily work activities (proof of registration and insurance required; Vehicle Insurance Allowance available).
• Criteria 2: a) AA degree or 60+ credit hours from an accredited college or university AND b) Two years of professional work experience (examples below)
  OR two years of law enforcement experience or active military service AND c) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND d) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND e) Valid Driver License AND f) Must possess an operational private vehicle (as above).
• Criteria 3: a) Bachelor’s degree (conferred at time of application) – social work or related field preferred AND b) Minimum 2 years of Child Welfare Experience, preferred in Child Protective Investigations AND c) Current/Active Child Welfare Certification credentials from the Florida Certification Board AND d) Valid Driver License AND e) Must possess an operational private vehicle (as above).

• Examples of Professional
  
  Work Experience:
  
  Guardian Ad Litem or similar Child Advocate role, Family Support Worker, Group Home Worker, Teacher’s Assistant/Aide, Family Intervention Specialist, EMT,…