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Customer Success Mgr./ CSM

Renewal & Upsell Specialist

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: GenServe, Inc.
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading service provider in Florida seeks a Renewal Specialist to drive customer retention through contract renewals. The role requires proactive customer engagement via phone and email, achieving renewal quotas, and upselling services. Qualifications include an associate degree and 2-5 years in sales or customer service, preferably with Salesforce experience. Strong communication and organizational skills are essential for managing high-volume interactions seamlessly.
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