Retention & Renewal Specialist Upsell
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-02-18
Listing for:
GenServe
Full Time
position Listed on 2026-02-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager, CRM System -
Sales
Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager, CRM System
Job Description & How to Apply Below
A service solutions company is seeking a Renewal Specialist to oversee contract renewals and enhance customer retention. In this role, you will manage a high volume of customer interactions, prepare renewal proposals, and identify upsell opportunities. The ideal candidate will have 2–5 years of experience in sales or customer service, strong communication skills, and proficiency in CRM tools like Salesforce.
This position is vital for maintaining uninterrupted service and fostering long-term customer relationships.
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