Client Services Representative; Pest Control

Client Services Representative

At HMG Pest Solutions, we believe exceptional service starts with strong communication, clear knowledge, and a people-first approach. As a Client Services Representative, you'll play a hands‑on role in helping homeowners protect their properties through personalized pest control solutions while representing one of the most trusted names in the industry.

This is more than a job; it's a starting point. We're looking for candidates who are eager to grow, willing to learn, and ready to make a lasting impact in the communities we serve. The right fit for our Client Services Representative team is:

• Personable, dependable, and motivated to help others
• Comfortable working in the field and speaking with new people daily
• A strong communicator with a positive, solution‑focused mindset
• Open to feedback and committed to continuous improvement
• Organized, goal‑oriented, and ready to take initiative

As a Client Services Representative, your job is to connect with homeowners, assess their needs, and guide them toward the most effective pest control options. You'll become a trusted resource, delivering confidence and clarity at every step. Your primary responsibilities as a Client Services Representative will include:

• Introducing pest control solutions to homeowners through community outreach
• Educating potential customers about service options, safety practices, and treatment timelines
• Assisting with service selection, pricing breakdowns, and enrollment details
• Answering homeowner questions with professionalism and care
• Building positive relationships that encourage referrals and repeat business
• Gathering feedback to help improve service delivery and client satisfaction

We don't expect you to come in with all the answers. What we do expect is curiosity, coachability, and a commitment to learning. Here's what you'll gain in your first 60 to 90 days:

• In-depth product knowledge of pest control treatments, processes, and benefits
• Hands‑on training in homeowner communication, territory outreach, and service walkthroughs
• Weekly performance coaching to improve presentation skills and customer conversations
• A mentor‑led onboarding experience that sets the foundation for long‑term success
• Clear advancement opportunities into leadership, team training, or client relations