Customer Service Representative

One of our clients is launching their SaaS product into new states/territory's, hence they need 3 CSR's to help with product launch in July. Software is used by car dealerships.

Compensation: $20-$25/hourly

On-Site: 5 days/week, Tampa, FL (33609)

Duration: 3-6 month contract

Interview Process: 1 Video with Operations Manager

• Strong customer service skills and personality - this is the primary filter
• Some tech comfort or background is a plus (doesn't need to be deep)
• Reliable, professional, able to work fully on-site in Tampa
• SaaS experience (big bonus)

• Fielding inbound requests from dealership staff on software usage and functionality
• Troubleshooting basic technical issues and escalating when needed
• Providing clear, friendly, patient guidance to users who may not be tech-savvy

Medical, dental, and vision benefits as well as the company's 401(k) retirement plan may be available. The individual may also be eligible for discretionary bonuses.

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

We will provide reasonable accommodations to persons with disabilities as needed. If you need assistance during the application or interview process, please contact