Visitor Control Specialist; VC
Listed on 2026-06-26
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Customer Service/HelpDesk
HelpDesk/Support, Office Administrator/ Coordinator
Visitor Control Specialist (VC) Location
Tampa, FL (Onsite)
ClearanceTS/SCI
EducationBA/BS (or AA/AS plus an additional 4 years of work‑related experience, or total substitution for the BA/BS with an additional 6 years of experience, 4 of which must be work‑related)
Outcomes- Formally track all tasks, to include: assigned by, suspense, status, and comments on all assigned tasks through completion and be prepared to brief upon request.
- Develop digital continuity folders and files that include standard operating procedures, workflows and POC lists to accomplish all tasks.
- Create 2-3 products beyond the client’s requirements that positively impact the client to either increase efficiency, effectiveness, or innovation.
- Master position tasks within 60 days and exceed requirements within 90 days.
- Within 45 days of being assigned, be familiar with local Security Guidance, Organization Operational Instructions (OI), SOPs, Emergency Action Plans (EAPs), and Visitor Control Operations.
- Provide Visitor Control Center customer service.
- Create, issue, turn‑in, and destroy, per regulations and standard operating procedures, agency/organization specific badges.
- Maintain 100% accountability and control/inventory of agency/organization specific badges.
- Process, track, receive inbound temporary and permanent visitor requests and any other internal agency/organizational processes.
- Process and transmit outbound visitor request utilizing Defense Information System for Security (DISS) and any other internal agency/organizational processes.
- Assign & program agency/organizational specific badges in Access Control System (ACS) in accordance with agency/organizational guidelines & policy.
- Acquire & maintain knowledge of Badging and Access Control System (ACS) for all associated tasks including troubleshooting of system problems & errors.
- Provide escorting of uncleared personnel and visitors needing access to facility offices during business hours, as necessary.
- Maintain 100% coverage of Visitor Control Center at Tampa, FL location.
- Open & close collateral & SCIF spaces.
- Provide direct support to SAF/OCB Security Office.
- Use government provided Generative AI tools on a day‑to‑day basis to accelerate tasks, conduct research, documentation, analysis, planning, reporting, and problem solving. Make recommendations on process improvements and practices that improve quality, speed and/or efficiency.
- Minimum of three-five (3-5) years of experience performing work related to the security functional area within DoD, military and/or federal agencies.
- Experience supporting DoD or other government facilities or installations.
- Experience working and supporting classified spaces including SCIFs.
- Knowledge of DoD Personnel Requirements as prescribed in DoDI 5200.02, DoDM 5200.02 & other applicable DoD/AF Policies.
- Experience and proficiency utilizing DISS.
- Experience and proficiency with Access Control Systems (ACS).
- Experience and proficiency with Intrusion Detection Systems (IDS).
- Good verbal and written communications skills.
- Good customer service skills.
- Experience specifically with Visitor Control and personnel security tasks in support of the Air Force, and/or SAF/OC.
- Knowledgeable and skilled at applying Generative AI.
- Desire to learn and progress.
Possible local travel and/or infrequent TDY travel, under 5%.
Other RequirementsE‑Verify Notice of Participation. This employer participates in E‑Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employee’s Form I‑9 to confirm work authorization. For more information on E‑Verify, please visit:(Use the "Apply for this Job" box below)..gov
Equal Opportunity EmployerGemini Industries Inc. is proud to be an Equal Opportunity / Affirmative Action Employer. We are committed to abiding by the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a), and 60‑741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin.
Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability and any other basis protected by applicable law.
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