Customer Service Representative

We are seeking three dedicated, customer-focused Customer Service Representatives to join our team in Tampa for the upcoming peak season. In this role, you will provide critical inbound phone support to help business clients place orders, resolve account issues, and navigate online ordering systems.

salary: $18 - $20 per hour

shift:
Second

work hours: 11 AM - 8 PM

education:
High School

• Handle inbound phone support (averaging ~25–35 calls/day, building up to ~35–40 calls/day as proficiency increases)
• Assist customers with placing new product orders and modifying existing orders
• Support eCommerce clients who encounter difficulties placing orders online
• Perform basic technical troubleshooting, including password resets and login access assistance
• Enter order details and record client interactions efficiently in system databases

• Experience: background in customer service (retail, hospitality, or office settings). Call center experience is a plus, but vibrant personality and customer-first mindset are key
• Communication: Clear verbal communication skills and a professional, solution-oriented phone presence
• Tech Aptitude: Comfortable learning and navigating multi-system environments
• Preferred Systems: Prior experience with AS400 or Salesforce is preferred, but not required

• Follow-up
• Active Listening
• Telephone Etiquette
• Empathy
• Interpersonal Sensitivity
• Typing Skills
• Basic Software Skills
• Basic Computer Skills
• Customer Service
• Industry Representative
• Call Center Support
• Client Service
• Customer Relations
• Customer support
• CUSTOMER ORDERS/SALES
• Customer Relationship Management
• AS400

• Years of experience: 1 year
• Experience level:
  Experienced

• Experienced
• 1 year

• High School

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• 401K plan

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

This posting is open for thirty (30) days.