Phone-Driven Client Success Specialist Impact
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-09-04
Listing for:
FinTitan
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Fin Titan, located in Tampa, seeks a Client Success Manager to serve as the primary contact for existing clients. The role involves high-volume outbound calls, proactive communication, and collecting documentation to ensure accurate client files and compliant ERTC submissions.
The ideal candidate is organized, client-focused, and thrives in a metrics-driven environment, driving cases from submission through review while delivering a positive client experience.
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