Receptionist, Customer Service​/HelpDesk

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs

We are seeking a professional and personable Receptionist to welcome visitors, answer inquiries, and support daily front-office activities. This role is ideal for someone who enjoys interacting with people, staying organized, and creating a welcoming first impression for customers and guests.

• Serve as a primary point of contact for front-office inquiries.
• Answer incoming calls and direct inquiries to the appropriate team member.
• Provide general information about products, services, and company activities.
• Maintain a clean, organized, and welcoming reception area.
• Assist with scheduling appointments and routine office activities.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate visitor and customer information.
• Communicate customer questions and feedback to appropriate team members.
• Support team members with general administrative and customer service tasks.
• Help ensure visitors receive a positive and professional experience.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Excellent organizational and time management abilities.
• Strong attention to detail.
• Customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Previous receptionist, front desk, office, customer service, retail, or hospitality experience is a plus but not required.

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on administrative and customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching