Customer Relations Associate

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

Tampa Bay Collective is growing and looking for a Customer Relations Associate to join our team.

This is a people-focused role where you’ll work directly with customers on behalf of the campaigns we represent. You’ll help create positive interactions, answer questions, introduce customers to current products and services, and contribute to daily campaign goals.

If you’re confident speaking with people and want a full-time opportunity where you can develop your communication and customer engagement skills, this could be a great fit.

• Interact with customers face-to-face
• Build rapport and create a positive customer experience
• Introduce and explain client products, services, and campaigns
• Answer customer questions clearly and professionally
• Help identify customer needs and appropriate options
• Support customer acquisition and campaign goals
• Work alongside the team to achieve daily targets

We’re looking for people who are friendly, confident, reliable, and comfortable starting conversations with new people.

You should enjoy a busy, social working environment and be able to communicate naturally with different personalities throughout the day.

Experience in customer service, retail, hospitality, sales, events, or another people-facing role is helpful, but strong transferable skills are welcome.

• Full-time, consistent hours
• Weekly base pay
• Additional performance-based earning opportunities
• Paid training when you start
• Ongoing coaching and support
• Opportunities to develop customer service, communication, and sales skills
• Opportunities for advancement based on performance

This is a full-time, in-person position in the Tampa area
. The role involves direct, face-to-face customer interaction and is not remote or call-center based.