Re Entry Advisor - Part Time

Overview

The Re-entry Advisor supports student retention and re-enrollment efforts by maintaining regular contact with former, absent, and at-risk students to encourage persistence and successful return to school. This role conducts outreach, provides information on available resources, coordinates re-entry opportunities, and assists students in overcoming barriers to enrollment. Working closely with campus leadership and student services teams, the Reentry Advisor tracks student engagement activities, supports retention initiatives, and helps promote positive student outcomes.

Pay Range: $18.00 - $23.00

Location:
Tampa, FL (Onsite)

Days:
Tuesday, Wednesday, & Thursday

Hours: 11:30 am - 6:30 pm

• Competitive Insurance
  :
  Health, vision, and dental coverage for you and your dependents
• Health Plan Enrollment
  :
  Eligibility starts first of the month following completing one full month of employment
• Paid Time Off
  :
  Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching
  : 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave
  : 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Pet Insurance
  :
  Competitive coverage for your furry family members through ASPCA
• Tuition Waiver
  :
  Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

• Conduct daily outreach to former students through phone calls, email, text messages, and other communication methods to encourage re-entry and continued enrollment
• Maintain ongoing contact with prospective re-entry students and document outreach activities, follow-up efforts, and outcomes in designated systems
• Meet with students who are considering withdrawal to discuss available resources, re-entry opportunities, and next steps for returning to school
• Contact absent students to identify barriers to attendance, provide support resources, and encourage continued participation
• Participate in weekly campus accountability meetings and provide updates on student outreach activities and re-entry progress
• Support campus re-entry initiatives and retention efforts designed to increase student re-enrollment and persistence
• Assist the Student Affairs team in connecting students with internal and external support services that promote student success and re-entry goals
• Provide excellent customer service to students, alumni, and community partners while promoting student success and retention while adhering to confidentiality requirements and company policies
• Other duties as assigned

• HS Diploma / GED (required)
• Associate degree in related field (preferred)
• Minimum of two (2) years’ professionally relevant work experience (required);
  Specific experience in student services, admissions, or student retention (preferred)

• Conduct a high volume of outbound phone calls and follow-up communications while maintaining professionalism and empathy
• Demonstrate basic understanding of core job functions and tools
• Follow instructions and established procedures with supervision
• Participate in team discussions and training sessions
• Ask clarifying questions to build understanding
• Show openness to feedback and learning
• Use standard software tools (e.g., Microsoft Word, Excel) at a beginner level
• Maintain focus on assigned tasks and meets basic deadlines
• Demonstrate curiosity and willingness to develop new skills
• Follow structured guidance to complete assigned work
• Builds strong customer relationships and delivers customer-centric solutions
• Achieves results consistently, even in tough circumstances
• Develops and delivers multi-mode communications tailored to diverse audience needs
• Seeks new growth…