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Senior Call Center Trainer & Learning Coach

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: MCI
Full Time position
Listed on 2026-07-01
Job specializations:
  • Education / Teaching
    Training Instructor / Specialist, Learning & Development Specialist
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

MCI is hiring an Experienced Call Center Trainer in Tampa, Florida. This role involves delivering impactful training programs to prepare agents for success in a dynamic environment.

Key responsibilities include facilitating training sessions, designing training materials, and collaborating with teams to align training with performance goals. Ideal candidates should possess strong facilitation skills and experience in a contact center setting.

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Position Requirements
10+ Years work experience
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