Academic Services Administrator

Organizational Summary

The University of South Florida College of Education serves a community of over 2,200 students and 130 faculty members dedicated to advancing high‑quality education through excellence in research, teaching, and learning. Accredited by the Council for the Accreditation of Educator Preparation (CAEP) and fully approved by the Florida Department of Education, the college offers innovative teacher training and collaborative graduate programs aimed at developing educational leaders.

The Academic Services Administrator supports the mission of the College of Education by managing academic program planning, implementation, and evaluation for designated graduate programs. This role performs administrative and analytical work related to academic instruction, including curriculum coordination, accreditation compliance, and student progression monitoring, and requires extensive knowledge of university policies and collaboration with faculty and university offices.

• Oversee all academic processes and progression milestones for assigned graduate programs.
• Conduct semesterly audits of student records to monitor progress, identify concerns, and resolve issues proactively.
• Review and approve academic benchmarks including Comprehensive Exams, Qualifying Exams/Candidacy, Dissertation/ETD requirements, and Graduation clearance.
• Serve as the primary liaison to students, faculty, and university offices regarding academic progression and policy interpretation.

• Process, evaluate, and maintain all graduate student forms, including Planned Programs, Petitions, Transfer Requests, Change of Major/Concentration, Leaves of Absence, and Time Limit Extensions.
• Ensure all documentation is accurate, complete, and compliant with university policies and Graduate Studies regulations.

• Monitor probation reports for assigned programs and perform detailed evaluation of student academic standing.
• Communicate expectations, required actions, and timelines to students and faculty to support resolution of probation status.
• Maintain accurate documentation and ensure compliance with Graduate Studies standards.

• Collaborate with program faculty, Graduate Studies, Registrar’s Office, and college leadership to resolve complex student issues.
• Serve as a subject‑matter resource on graduate academic policies, procedures, and compliance requirements.
• Provide guidance and support to faculty and staff to ensure consistent implementation of university academic policy.

• Attend university‑wide meetings, workshops, and training related to graduate education policy and procedure.
• Communicate relevant updates, policy changes, and process adjustments to GSO staff, program faculty, and students.
• Perform other duties as assigned.

This position requires a Master’s degree in education or a field of study related to the academic program, or a Bachelor’s degree in those same fields with a minimum of two years of experience. Four years of direct experience substitute for a bachelor’s degree.

• Senate Bill 1310 – The Florida Senate requires meeting all employment eligibility requirements in the U.S.
• Substitution of Work Experience for Postsecondary Education Requirements (SB 1310):
  • (a) Two years of direct experience for an associate degree;
  • (b) Four years of direct experience for a bachelor’s degree;
  • (c) Six years of direct experience for a master’s degree;
  • (d) Seven years of direct experience for a professional degree;
  • (e) Nine years of direct experience for a doctoral degree.
• Related work experience may not substitute for required licensure, certification, or registration.
• Minimum qualifications that require a high school diploma are exempt from SB 1310.

Preference is given to applicants with a field of study related to academic planning and curriculum management.

Applicants may be subject to a Level 1 or Level 2 criminal background check.

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.