Sales Engineer Uniti Fiber

1715 N Westshore Blvd, Tampa, FL 33607, USA

Under the guidance of the Manager, Sales Engineering or Regional VP, the highly qualified and experienced Sales Engineer is responsible for working side by side with the Sales Teams as a technical subject matter expert (SME) to drive sales growth. The role is customer-facing and requires consultations with prospects, current customers, internal Engineering, and vendors to design quality, cost‑effective network solutions that meet the needs of prospects and customers.

The Sales Engineer is a SME for the Sales Teams and will need to understand their specific sales market, the Uniti Fiber network, and our products and services, as well as associated processes and systems needed to successfully develop customer solutions.

• Support Sales teams on pre‑sales activities by providing technical and network design solutions.
• Train Sales teams on all Uniti Fiber products and services.
• Communicate updates related to products and services, technical process changes, etc.
• Collaborate and act as the primary liaison between the Enterprise Sales teams and the other Uniti Fiber support teams including Operations, OSP Engineering, Network Engineering, Service Delivery, etc.
• Assist the Sales teams in thoroughly reviewing Salesforce opportunity records before they close to ensure that all supporting product configuration documentation has been filled out appropriately and included in the record, and that all technical details and descriptions are correct before submitting the opportunity to Service Delivery for implementation of a project.
• Assist in reviewing the detailed Network Build Cost analysis with the Sales Representatives to ensure the project is estimated correctly to meet the technical requirements of the proposed solution.
  • 50% – Meeting with Sales Representatives and Customer Prospects.
  • 30% – Technical Solution Review, Design, and Development.
  • 10% – Liaison Activities – Working with Internal Teams to confirm and validate solutions.
  • 10% – Post‑Sales project kickoff and consultation.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Electrical Engineering, Business or IS, or equivalent experience in the industry.
• A broad telecommunications skill set with experience in two or more of the following areas is desired:
  Sales Experience, Product Management/Planning, Network Engineering, Transport Engineering, Network Provisioning, Operations.
• Accuracy and integrity of the solutions and associated information are essential for meeting customer expectations.
• Assisting the Service Delivery Teams in implementing projects after sale.
• Excellent leadership skills and the ability to help foster and close multiple sales opportunities with multiple Sales Representatives simultaneously, while performing job functions independently and with minimal management supervision.
• Strong analytical, communication, and customer presentation skills.
• Ability to create network topology diagrams.
• Comfortable discussing environmental requirements for placing fiber facilities and electronics on customer premises.
• Understand layer 2 and layer 3 topologies, as well as Hosted VoIP, Unified Communications, SIP, PRI and analog-based voice requirements.
• Strong understanding of IP networking and IP addressing as it pertains to customer solutions and services.
• Technical acumen to understand how Uniti Fiber’s suite of Managed Services can be sold to complement network opportunities.
• Demonstrating the capability to “Own it” – a proactive stance to work in collaboration across multiple sales and operational disciplines within Uniti Fiber.
• Ability to multitask and thrive in a fast‑paced, collaborative environment.
• Effective written and verbal communication.
• Strong interpersonal skills and self‑initiative.

• Sitting, standing, and walking.
• Lifting objects up to 25 pounds, bending, and stooping.
• Hours involving overtime and weekends as necessary.
• Keyboarding, typing.
• Ability to read…