Biomedical Onsite Technician II

Infu System is a leading national health care service provider, facilitating outpatient care for durable medical equipment manufacturers and health care providers by delivering ambulatory pumps and supplies, along with related clinical, biomedical and billing services, to practices and patients nationwide. With a comprehensive suite of services, Infu System improves clinician access to quality medical equipment and promotes patient wellness and safety while reducing the overall cost of infusion care.

Infu System offers Oncology, Pain Management and Wound Care therapies, including Negative Pressure Wound Therapy. The company’s Durable Medical Equipment (DME) Services are composed of direct payer rentals, pump and consumable sales, and biomedical services and repair, including on-site and depot services. Infu System provides the sale, rental, lease and associated supplies, including infusion pumps, nerve blocks for acute pain, nerve block catheters, postoperative pain pumps, central venous catheters, IV pumps, pole-mounted pumps, syringe pumps, enteral pumps, Huber needles, clean room supplies, IV extension tubing, pump tubing, ambulatory pumps, replacement pumps, disposable products, central venous access devices, closed system transfer devices, negative pressure wound therapy vacs, wound vac, and chemotherapy and oncology infusion pumps.

Biomedical services include both on-site and depot preventive maintenance, repair and warranty services, ranging from equipment inspections to extensive repairs, including compression device systems, defibrillators, EKG machines, electrosurgical units, external pacemakers, humidifiers, infusion pumps, LCDs, light sources, modules, patient monitors, printers, pulse oximeters, telemetry transmitters and tourniquets – all completed to factory specifications.

Headquartered in Rochester Hills, Michigan, Infu System delivers local, field-based customer support and operates Centers of Excellence in Michigan, Kansas, California, Massachusetts, Texas and Ontario, Canada.

The Biomedical Onsite Technician II is responsible for navigating hospitals and/or healthcare clinics to locate medical devices, performing physical inventory, installing tracking devices and beacons, testing, evaluating, and performing preventative maintenance on medical equipment at the customer’s facility. They will accurately document service actions in a digital work order and demonstrate our ‘customer is 1 st’ culture by taking ownership, doing the right thing, and problem solving.

• Perform scheduled preventative maintenance (PM) and safety inspections on a variety of medical equipment, including:
  • Infusion pumps
  • Patient monitors
  • Vital signs equipment
  • Electrosurgical units
  • Clinic-specific devices (e.g., beds, exam tables, autoclaves, scales, warming units)
• Troubleshoot, diagnose, and perform basic repairs and adjustments to restore equipment functionality
• Conduct physical inventory and asset tracking of medical devices within healthcare facilities
• Install and maintain tracking devices and beacons to ensure full facility coverage
• Complete accurate and timely documentation, including work orders, PM checklists, and service reports in the Service Information System
• Ensure compliance with manufacturer specifications, company standards, and regulatory requirements (e.g., Joint Commission, FDA)
• Coordinate service schedules with clinical staff to minimize disruption to patient care
• Maintain inventory of tools, parts, and testing equipment required for service delivery
• Provide basic end‑user support and education on equipment operation and care
• Follow established procedures to test, diagnose, recertify, and evaluate devices
• Escalate complex repairs or safety concerns to senior technical staff or management
• Project and Field Responsibilities:
  • Travel to customer sites locally or nationally; assignments may require extended onsite stays (1–6 weeks)
  • Plan and execute daily activities to efficiently locate, test, and service equipment within defined timelines
  • Track project progress against contracted inventory and ensure completion within scheduled timelines
  • Maintain consistent communication with site…