Flight Operations Performance Engineer

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Full Time Non People Manager Miami, FL, US

Position Summary

The Flight Operations Performance Engineer is a senior-level engineering and technical leadership role within the Flight Operations division of our charter/cargo airline, based in Miami, FL. Reporting directly to the Director of Operations, this individual serves as the airline's primary technical authority for operational systems performance — driving engineering-led improvements across fuel efficiency, weight & balance, ACARS data utilization, and flight operations technology infrastructure.

The role simultaneously owns the full lifecycle of the airline's Electronic Flight Bag (EFB) program, encompassing FAA compliance, hardware fleet management, and application governance.

At its core, this is a systems engineering role. The Senior Manager is the primary liaison between the airline and its operational technology vendors, software providers, and data platform partners — responsible for evaluating, integrating, and continuously optimizing the systems that underpin safe, efficient charter/cargo flight operations. The ideal candidate is a technically sophisticated aviation professional with deep hands-on experience in operational data systems, fuel performance engineering, weight & balance systems, and ACARS platforms, coupled with the organizational discipline to manage a complex FAA regulatory compliance portfolio.

This individual thrives at the intersection of engineering, technology, and flight operations.

Key Responsibilities

Operations Performance Engineering & Systems

• Own the airline's operations performance engineering function — architect and execute a systematic, engineering-driven program to quantify, analyze, and eliminate inefficiencies across flight operations, dispatch, weight & balance, and fuel management.
• Serve as the primary liaison to all operational technology vendors — including flight data systems providers, W&B software vendors, ACARS platform partners, fuel optimization solution providers, FDM/FOQA system vendors, and performance analysis tool developers. Lead vendor evaluations, contract support, system integration oversight, and ongoing relationship management to ensure platforms meet operational and regulatory requirements.
• Lead fuel efficiency engineering — develop, implement, and continuously refine fuel conservation programs using ACARS data, FDM/FOQA outputs, and aircraft performance modeling. Identify and address systemic fuel burn inefficiencies (cruise altitude optimization, step-climb strategies, APU usage, tankering analysis, taxi fuel management) and deliver measurable, reportable cost reductions.
• Own Weight & Balance systems, engineering oversight, and vendor management — serve as the airline's technical lead for all W&B-related systems, software platforms, and operational processes. Ensure W&B applications are validated, compliant with aircraft flight manuals and FAA requirements, and seamlessly integrated with dispatch and EFB workflows. Manage all W&B software vendors through updates, recertification events, and system validations; maintain all associated regulatory documentation.
• Manage and optimize ACARS infrastructure and data utilization — oversee ACARS message design, data capture standards, and system integration with operational platforms including dispatch, maintenance control, and flight following. Serve as the primary technical interface with the ACARS service provider. Leverage ACARS data as a primary source for performance analytics, fuel burn monitoring, and real-time operational situational awareness.
• Develop and maintain a comprehensive operational performance dashboard suite — providing leadership with real-time and trend visibility into fuel performance, W&B accuracy, on-time performance, system uptime, and engineering KPIs.
• Conduct rigorous root cause analyses on operational performance deviations, fuel overages, W&B discrepancies, and systems failures; develop and track engineering-based…