Customer Service Representative

This role supports a distribution site that services concrete paver products. The position is primarily responsible for handling inbound calls, email communication, and light dispatch coordination for two local drivers. This is a hands-on, fast-paced environment within a construction-focused setting. The role is currently open due to an employee being out on short-term disability, with the possibility of transitioning to long-term disability.

As a result, this opportunity may evolve over time and has contract-to-permanent potential depending on business needs.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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Required Skills & Experience

• High school diploma or GED equivalent

• Must possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to lean new computer skills.

• Must possess excellent verbal and mathematical skills.

Nice to Have Skills & Experience
- Knowledge of masonry and hardscapes products, building materials, and cements

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.