Event Productions Host; Part-time Seasonal

Position: Event Productions Host (Part-time Seasonal)

Location: Tampa, FL

Job : 2601

# of Openings: 8

Join our Events team and help bring to life Zoo Tampa’s award-winning seasonal celebrations like Creatures of the Night and Christmas in the Wild! We are seeking Event Production Hosts to support the safe and efficient operation of guest attractions while delivering exceptional service in a fast-paced, immersive environment.

• Responsible for the attentive and safe operation of assigned event attractions in compliance with established safety protocols.
• Delivers exceptional customer service to guests, including when enforcing policies and procedures related to guest and employee safety.
• Assists with the set-up and strike of attraction queue lines, maintains cleanliness of the queue lines and assigned attractions, and helps guests with entering and exiting attractions.
• Communicates promptly with upper management when issues or conflicts arise to ensure timely resolution.
• Other duties as assigned, needed or requested.

• High School diploma or equivalent required, but a comparable amount of training and experience may be substituted for the minimum educational requirements.
• Customer service experience preferred.
• Experience in hospitality, attractions and/or theatre is preferred.
• Ability to work independently and as part of a hands‑on team.
• Must be flexible and have the ability to multi‑task in a fast‑paced environment while maintaining a positive attitude with guests and employees.

• Must be available on the following orientation, training, and rehearsal dates:
  • Zoo Tampa New Hire Orientation:
    September 9th 4:30PM-8:30PM – Alternative orientations are only available on select Tuesday and Wednesday mornings.
  • Creatures of the Night training:
    September 18th 5:00PM-7:00PM
  • Christmas in the Wild training:
    November 13th 5:00PM-6:00PM
• Must be available to work 3:00PM-10:30PM for all the following Creatures of the Night event nights:
  • September: 25th, 26th
  • October: 2nd, 3rd, 9th, 10th, 11th, 16th, 17th, 18th, 23rd, 24th, 25th, 30th, 31st
• If interested in Christmas in the Wild, must be available to work 3:00PM-10:30PM for all the following event nights:
  • November: 27th, 28th
  • December: 4th, 5th, 6th, 11th, 12th, 13th, 18th, 19th, 20th, 21st, 22nd, 23rd, 26th, 27th, 28th, 29th, 30th
• Any exceptions to the scheduling requirements listed above must be discussed with and approved by Event Productions management prior to accepting an offer of employment.

• Conducts all activities in alignment with AZA standards and guidelines, all relevant laws and regulations, safety standards, and standards that ensure animal welfare.
• Ability to work in extreme weather conditions typical to west central Florida (i.e., heat, rain, or cold).
• Ability to use radio, telephone, and computer to communicate and follow written and verbal instructions.
• Must be able to work in a variety of physical positions, including sitting, bending, standing, and walking.
• Must be able to lift up to 50 pounds.

• Employee Assistance Program
• Discounted gym membership
• Free membership to the Zoo, MOSI, Glazer Children’s Museum, and the Florida Aquarium
• Free or discounted admission to many attractions in Florida Equal Opportunity Employer & Drug-Free Workplace