Vehicle Delivery Specialist

Driveway Valet I

The Driveway Valet I is responsible for providing a seamless and frictionless premium customer experience. This position is an entry level position that will be responsible for acquiring and picking up all makes and models of new and used vehicles in the assigned market area.

Responsibilities

• Facilitate online vehicle acquisition sales via an online portal
• Maintain customer appointment calendar
• Educate customers on process
• Maintain marketplace reports
• Provide an excellent customer experience while completing thorough vehicle inspections
• Execute vehicle acquisition paperwork
• Maintain excellent communication with team and store leadership
• Use online valuation tools to purchase or valuate customer vehicle
• Troubleshoot any customer needs or concerns
• Navigate customer through vehicle acquisition process
• Complete required paperwork with customer
• Acquire and maintain a notary commission
• Go under intensive training to ensure up to date knowledge of ALL Brands products and features
• Other duties as assigned.

Skills and Qualifications

• Strong attention to detail
• Excellent communication skills
• Sense of urgency
• Active listening
• Critical thinking
• Time management
• Proficient vehicle product knowledge

Competencies

• Does the right thing, takes action and adapts to change
• Self-motivates, believes in accountability, focuses on results, makes plans and follows through
• Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
• Thrives on a team, stays positive, lives our values

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Physical Demands

• Up to 1/3 of time: standing, walking, lifting up to 25 pounds
• Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing