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Players Club Supervisor - Guest Engagement & Rewards
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-07-06
Listing for:
Hard Rock Hotel Cancun
Full Time
position Listed on 2026-07-06
Job specializations:
-
Entertainment & Gaming
Event Manager / Planner, Customer Service Rep -
Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
Hard Rock Hotel Cancun is seeking a Player's Club Supervisor to oversee the team responsible for soliciting and identifying new gaming customers. This role includes maintaining customer information, optimizing staff schedules, and ensuring compliance with guidelines.
The ideal candidate will manage promotions, resolve player challenges, and uphold the highest standards of customer service in a fast-paced environment.
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