Axe Throwing Coach

Axe Throwing Coach/Attractions Attendant About 1UP Entertainment + Social

We are looking for an amazing Axe Coach who is seeking a place to be themselves, become a part of something bigger and unite in delivering LEGENDARY Hospitality, GREAT Times, and Lasting MEMORIES! Come grow with us and be an integral part of our community, the customer’s we serve and achieve your goals of working in an industry that is ever changing, constantly evolving, and forever exciting!

• Facilitate a friendly, fun, and safe environment by teaching/briefing guests proper throwing techniques so they learn how to throw to the best of their ability to have a safe and unforgettable experience
• Enforce that all procedures, equipment needs, and safety protocols are met consistently
• Oversight of matches and/or games
• Ensure the facility, targets, table area, and equipment are always event-ready and the sessions are efficient and running smoothly
• Monitor play to ensure event time starts/stops as scheduled
• Ensure all guests wear the proper attire to participate
• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service always.
• Help create a team environment, encourages others at every opportunity.
• Demonstrate effective communication, conflict and incident resolution, quickly and courteously
• Attention to detail with an eye to following processes and procedures especially related to game points
• Thank guests as they leave and invite them to return
• Assist others and perform additional duties as directed
• Accommodate special requests for guests whenever possible

• Team player and 2 years employment experience in a customer service and/or hospitality environment preferred
• Axe throwing experience is not required; you will be trained how to facilitate a legendary lumberjack experience– likely applicants will have a background in coaching, teaching, hospitality, or any mix.
• Basic mechanical and problem-solving aptitude and willingness to learn
• Possess math skills with an ability to operate a point-of-sale system
• Availability late night AND on the weekends and weekday evenings
• Positive attitude, patience, cool-headedness, and passion for making people smile
• Willingness and ability to perform nightly area and facility cleaning duties
• Embrace that working at 1UP is a team sport dedicated to our Mission and Vision
• Strives to create harmony in the workplace
• Be the face of 1UP Entertainment + Social and represent our brand and passion for entertainment
• High level listening and communication skills supported by strong organizational and multitasking skills
• Ability to work quickly and meet deadlines with minimal supervision in noisy, fast paced environment with frequent distractions
• Maintain regular personal attendance for all scheduled shifts
• Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers
• Seeks knowledge from multiple sources and learns from past experiences for future development and growth
• Must be disciplined and self-motivated
• Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
• Physical demands
  * include but are not limited to:
  • Must be able to stand and exert fast-paced mobility for several hours at a time.
  • Must have a good sense of balance, be able to bend, reach, mop, sweep, and kneel and have the ability to lift bus tubs, glass racks and trays frequently weighing up to 25-50 pounds
• Must be Age 18 or older
• High school degree or equivalent work experience

The physical demands described above are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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We are an Equal Opportunity Employer and we focus on an inclusive culture and celebrate everyone for who they are and their unique skills and abilities. We do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.