Onsite Gate Supervisor (Hunters Green

Onsite Gate Supervisor (Hunters Green)

Tampa, FL

Salary Range $19.00 - $21.00 Hourly Position Type Full Time Category ELVONS

Role:
Onsite Gate Supervisor

Location:

Tampa, FL

Community:
Hunters Green Community Association

Pay Range: $19.00 - $21.00 per hour

Job Type: Full Time

Company Summary

Real Manage Elevated Onsite is a division of Real Manage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of Real Manage and its Cira Connect division. The Real Manage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities.

Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

Real Manage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every Real Manage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At Real Manage, we are always getting better.

Join Real Manage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

Real Manage has earned the prestigious Certified™ recognition from Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their Real Manage experience.

Community Summary

Hunter's Green in New Tampa is a gated development exemplified by harmonizing suburban life and nature. Against a backdrop of 43 lakes on 65 acres of protected wetlands, families enjoy 23 unique enclaves taking advantage of community facilities with designated bike lanes, playgrounds, lighted tennis, basketball, volleyball, soccer and baseball facilities, jogging trail with a 15-station exercise circuit and an off-leash dog park.

Also located on property, separate membership at Hunter's Green Country Club can include golfing on the 18-Hole Tom Fazio designed course or privileges at their Tennis and Athletic Center. Next door, Flatwoods Nature Park offers a 7-mile loop for biking, hiking and bird watching. Shopping and restaurant options abound right outside our 24/7 manned gates.

Role Summary

The Gate Supervisor is responsible for supporting the safe, professional, and efficient operation of the community's access-control program. This position combines direct gate coverage with office-based supervisory and administrative duties. The employee will normally work three days at the gate and two days in the office, with flexibility to cover open gate shifts when qualified coverage cannot be secured.

Responsibilities

• Perform gate attendant duties three days per week, or as otherwise assigned, and provide professional service to residents, guests, vendors, and emergency personnel
• Follow all visitor-processing, resident-access, identification, incident-reporting, and traffic-control procedures
• Cover open gate shifts when needed if another qualified attendant cannot be found, subject to management direction and operational requirements
• Maintain a professional gatehouse environment and ensure established access-control procedures are consistently followed

• Prepare, maintain, and distribute gate attendant schedules to ensure adequate coverage for all assigned gates and shifts
• Monitor scheduled and actual hours to help ensure gate attendants do not exceed 40 hours in a workweek unless overtime has been approved by management
• Review timekeeping records, identify discrepancies, and process or submit gate attendant payroll accurately and on time
• Coordinate shift changes, call-outs, vacations, and emergency coverage while minimizing overtime and maintaining required staffing levels

• Serve as the primary operational contact for gate access-control software and gatehouse hardware
• Monitor system performance, perform basic troubleshooting, document technical issues, and coordinate service or vendor support when necessary
• Run access, visitor, vehicle, incident, and other gate-related reports for management as…