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Players Club Lead: Casino Guest Experience

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Hard Rock Hotel Cancun
Full Time position
Listed on 2026-09-05
Job specializations:
  • Entertainment & Gaming
    Casino & Gaming, iGaming & Sports Betting, Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Players Club Lead: Dynamic Casino Guest Experience

Seminole Gaming’s Player’s Club is hiring a Supervisor to lead the Player’s Club Leads and Representatives, driving acquisition of new gaming customers and maintaining accurate member data. You will interview, hire, train, and schedule staff while ensuring compliance with tribal laws and company policies.

You will manage promotions, reports, and redemptions, coordinate with casino departments, and uphold Hard Rock courtesy guidelines.

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