Mortgage Loan Officer Assistant

Metroplex Mortgage Services, Inc.
• Tampa , FL , US

Posted 3 days ago

Description

We’re hiring a newly licensed Mortgage Loan Officer Assistant / Inside Sales Assistant to help our Loan Officers convert warm inbound leads, call back new inquiries quickly, and re-engage past customers for refinances and new home purchases.

You’ll spend most of your day on the phone: following up, building rapport, gathering initial loan info, and booking qualified appointments, while keeping our CRM pipeline clean and moving. If you’re newly licensed and want a fast start with coaching, structure, and a clear growth path, this is it.

This is an in-office position in our 8622 N Himes Ave office in Tampa, FL

Responsibilities

• Provide administrative support such as screening and making calls, booking appointments, etc.
• Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
• Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items

• Highly motivated and goal-oriented with excellent customer service and communication skills
• Having an NMLS license is not required, but is preferred
• Preferred degree in banking or finance, and a high school diploma or equivalent is required
• Proficiency in MS Office required; CRM, MLS, DU, and proprietary mortgage software preferred
• Strong understanding of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.

$38,000 - $45,000 at plan compensation

About Metroplex Mortgage Services, Inc.

Metroplex Mortgage Services, Inc. was founded in 2001 and is an approved USDA, FHA, and VA lender. This strategic focus on government lending has helped position Metroplex as one of the most recognized USDA lenders, earning the USDA’s #1 Lender ranking in Florida.

Metroplex has expanded into the title business and is growing rapidly.

The founder, our President and Chief Legal Officer, brings a unique combination of legal and lending expertise to the business, which informs our proactive and compliance-focused approach.

With a mission centered on education, transparency, and long-term relationship building, we continue to grow as a trusted partner for clients, legal professionals, realtors, and referral partners throughout the communities we serve.