Equipment and Route Settlement Process Improvement Specialist; Tampa, FL

Equipment and Route Settlement Process Improvement Specialist Job Summary

• Perform detailed analysis on billing discrepancies, including pricing issues and invoicing errors. Perform a complete comparative audit of inventory movements vs. billing correction requests.
• Ensure that all billing takes place daily and the timely resolution of any pending billing.
• Review and analyze AR/AP requests on misapplied payments on customer accounts and potential customer "pay outs" respectively.
• Provide detailed coding, correction, and PLM support to all sales centers across our bottling partners. Evaluate rejected Over Short Online variances and coordinate resolution with the Sales Center personnel and/or Process Improvement & Controls Specialists.
• Monitor all failed uploads and escalate findings to Sales Center personnel for verification/rekey. Process exceptions in the Over Short tool.
• Assist BPO providers in all aspects of Route Accounting functions.
• Prepare high-quality, detailed training materials to be used as a reference guide in the processing of Route Accounting corrections.
• Pre-transition training with BPO providers to ensure a seamless transfer of knowledge and responsibilities.
• Hands‑on training abroad with BPO providers to stimulate a thorough understanding of roles and responsibilities.
• Timely analysis and follow‑up on all issues raised by BPO providers.
• Detailed analysis of corrections completed by BPO providers.
• Demonstrate ability to recognize and elevate issues found in the processing of corrections performed by global business partners and develop solutions.

• Routine analysis of correction status to ensure all corrections are completed according to posted turnaround times. Timely feedback on erroneously rejected over/short items.
• Perform detailed analytics on drivers over short variances via Over Short
• Routine analysis/resolution of the OnBase Exception queue
• Reporting, Support GL reconciliation for re‑manufactured equipment, Monitor, respond, and resolve questions/issues from client bottlers.
• Execute billing and resolve defects in the monthly service revenue.
• Develop and maintain process documentation for internal and external stakeholders.
• Actively lead and engage with bottlers in management routines with internal stakeholders.
• Develop, produce, and automate reporting and analysis to support the process.
• Identify best practices/procedures and develop recommendations to enhance the efficiency and effectiveness of the overall Equipment Control process.
• Special projects and other duties as assigned

Disclaimer:
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change with or without notice.

• Process Improvement
• Workflow implementation and analysis skills required.
• Proficiency in the following applications is required: SAP, MS Office, specifically Excel
• SAP experience
• An understanding of database concepts is helpful for success in this position.
• A credit check is required for this position in Finance.

Minimum: High School or GED

Preferred: Bachelor's Degree in Accounting or Finance

• 5+ years of work experience in performing data analysis, financial reporting, and database management required.
• 5+ years of professional experience in SAP
• Demonstrated ability to analyze existing and potential workflows, processes, supporting systems, and procedures, and to identify improvements

Travel is not expected in this job; however, employees may be asked to travel for meetings or training on occasion.

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the…