Control Manager

Job Title

Program Management

4915 Independence Pkwy, Tampa, FL, 33634, US 1111 Polaris Pkwy, Columbus, OH, 43240, US

Job Responsibilities:

• Engage with Corporate and Sub Line of Business colleagues to evaluate the regulatory framework and its execution
• Drive governance and control discipline by ensuring activities meet regulatory expectations, internal control standards, and documentation requirements
• Partner directly with business sponsors and key stakeholders to plan reviews, clarify requirements, and keep initiatives moving
• Execute and implement business control priorities and strategy, driving the control agenda through monitoring key operational risks
• Ability to manage complex, multi-stakeholder initiatives across multiple teams and priorities
• Support process improvement initiatives focusing on simplification, reducing manual touchpoints, and digital transformation
• Advise and influence senior leaders / business executives on key decisions and major control initiatives

Required Qualifications , Capabilities and

Skills:

• Bachelor's degree or equivalent in Business Administration, Finance, Economics, Accounting or related field
• Extensive relevant experience in the financial services industry, process improvement, and / or control management
• Prior working knowledge with CCB's Controls Change Manager platform and Office of Legal Obligations ELA system strongly preferred
• Strong, written and oral, communication and organizational skills
• Client-service mindset and commitment to delivering high-quality outcomes

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction. Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk.

The team focuses on four areas:
Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.