Senior Relationship Manager - Community Development Lending & Investing

Job Summary

The Sr. Relationship Manager, Key Community Development Corporation originates, structures, and negotiates low‑income housing tax credit (LIHTC) investments. The role is responsible for sourcing opportunities, developing and maintaining client relationships, and supporting the growth of Key Bank’s national affordable housing platform. It offers the opportunity to manage a regional market, build deep client relationships, and contribute to sustainable community development.

• Originate and manage a portfolio of community development loans and equity investments, including affordable housing, LIHTC projects, NMTC, and other CRA‑qualified activities.
• Identify and maintain relationships with high‑profile clients, organizations, and agencies in the affordable housing industry.
• Develop marketing strategies and plans for specific regions and clientele.
• Cross‑sell financial solutions and bank products.
• Negotiate and structure transactions to ensure long‑term viability of real‑estate investments.
• Collaborate with internal partners (credit, legal, compliance, CRA, risk) to structure deals and ensure smooth transition.
• Monitor industry trends and competitive landscape.
• Develop and maintain relationships with nonprofit organizations, community development financial institutions, housing developers, and public sector partners.
• Represent the bank at community events, industry conferences, and stakeholder meetings to enhance visibility and impact.
• Comply with all Key Bank policies and procedures, acting professionally, ethically, and in the best interests of clients.

Bachelor’s Degree in Business, Finance, Economics, Urban Planning, or Real Estate (preferred) OR equivalent experience (required).

• 5+ years of experience originating low‑income housing tax credit (LIHTC) investment deals.
• Ability to structure and negotiate terms for affordable housing loans, including LIHTC and NMTC.
• Experience with community development lending or commercial real‑estate lending programs (Fannie Mae, Freddie Mac, HUD) (preferred).
• Proven track record in business development and client relationship management.

• Building and maintaining strong, long‑term relationships with clients, partners, and stakeholders.
• Understanding and applying LIHTC programs to structure and originate affordable housing investments.
• Assessing, structuring, and managing loans for commercial real‑estate projects, including affordable housing developments.
• Evaluating financial statements, project feasibility, and investment returns.
• Reaching mutually beneficial agreements through effective communication and deal structuring.
• Navigating federal and state loan programs such as HUD, Fannie Mae, and Freddie Mac.
• Staying informed on trends, regulations, and market dynamics in affordable housing and community development finance.
• Clearly conveying information and ideas through verbal and written channels.
• Guiding teams, influencing stakeholders, and driving initiatives aligned with organizational goals.
• Prioritizing tasks and managing multiple projects to meet deadlines and client expectations.
• Aligning investment strategies with social impact goals, particularly in underserved and low‑income communities.
• Identifying opportunities, anticipating challenges, and developing long‑term plans that align with business and community objectives.
• Identifying, assessing, and mitigating financial and operational risks associated with lending and investment activities.
• Understanding and addressing the unique needs of clients to deliver tailored financial solutions and exceptional service.
• Understanding the lifecycle of real‑estate projects, including planning, financing, construction, and asset management.

All Key Bank employees are expected to demonstrate Key’s values and abide by Key’s code of conduct.

General office work: prolonged sitting, face‑to‑face and phone communication, frequent use of PC/laptop, occasional lifting of items up to 10 lbs.

Occasional travel, including overnight stays.

Routinely and frequently operate a motor vehicle with a valid driver’s license.

The position is eligible for a base salary in the range of $116,000 – $216,000 annually, with potential incentive compensation including production, commission, and discretionary incentives.

Key Corp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status, or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing