Deposit Servicing Specialist

At Grow Financial Federal Credit Union, we believe in service — to our 300,000 members, 600 team members and local communities. We’re not just your average bank. We’re a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra Be Bold. Be Great.

Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally. Our “work from where you do your best work” strategy provides flexibility to our team members — who currently reside across the U.S. — with a variety of remote, hybrid and in-person roles.

We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow — people, communities, money and dreams.

• Medical/Dental/Vision Insurance
• Employee discount on loans Team members qualify for a discount on consumer loans.
• Tuition Reimbursement of up to $5,250 per year for full-time team members.
• Paid Time Off 15 days/year & over 10 Paid Holidays
• Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members.
• Retirement Benefits (401K) Grow matches up to 8% for team members.
• Growth Potential In-house training department dedicated to helping our team members reach their maximum potential.

Responsible for daily deposit servicing activities for all performing retail products i.e., savings, checking, money markets, certificates, IRAs, and accounts subject to court orders or authorized reps. Ensures accurate and compliant deposit servicing practices, maintaining operational excellence, and providing satisfactory member experience. Demonstrates understanding of deposit servicing processes and a commitment to focus on providing first contact resolution.

• High school diploma or equivalent is required.
• One year of financial institution experience with general knowledge of deposit products is required.
• Must have excellent verbal and written communication and interpersonal skills.
• Proficiency in using banking software and Microsoft Office Suite.
• Must be able to perform in a fast-paced multi-tasked environment with high attention to detail.
• Must be able to work well in a team environment as well as independently with minimal supervision.

• Must be able to sit for extended periods of time.
• Must be able to read, write, speak and type English.
• Must be able to hear and use a telephone.
• Use of computer requires repetitive keystrokes.

• This is a hybrid opportunity, reports to a Grow location weekly

An Equal Opportunity Employer Minorities/Females/Veteran/Disabled