Senior Member Services Specialist & Mentor
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-07-27
Listing for:
Navy Federal Credit Union
Full Time
position Listed on 2026-07-27
Job specializations:
-
Finance & Banking
Banking Operations, Risk Manager/Analyst, Financial Compliance, Banking & Finance
Job Description & How to Apply Below
Navy Federal Credit Union in Tampa seeks an MSR IV to serve as a subject matter expert on complex banking functions, mentor teammates, and support peers with escalated member issues. You will analyze account discrepancies, provide lending guidance, and ensure compliance with applicable regulations.
The role emphasizes fraud risk mitigation, process improvements, and outreach to educate members on financial wellbeing while maintaining accuracy in cash handling and vault procedures.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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