Regulatory Specialist

Requisition No: 883705
Agency:
Business and Professional Regulation

Working Title:

REGULATORY SPECIALIST I
- Pay Plan:
Career Service
Position Number:
Salary: $1,336.92 Bi-weekly
Posting Closing Date: 09/23/2026

• ANTICIPATED VACANCY*
• OPEN COMPETITIVE**

*** Applicants must complete all fields in the Candidate Profile. Work history, hours worked, and formal education are required to qualify for this position. Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. ***

The Division of Hotels and Restaurants (H&R) licenses, inspects, and regulates public lodging and food service establishments in Florida under Chapter 509, Florida Statutes (FS). The division also licenses and regulates elevators, escalators and other vertical conveyance devices under Chapter 399, FS. The division’s three bureaus – Sanitation and Safety Inspections, Licensing and Elevator Safety – comprise a team of approximately 358 personnel fulfilling the regulatory obligations of the division throughout the state.

Our Mission is to protect the health and safety of the public by providing the industry with quality inspections and fair regulation.

This position works independently to process, track, and maintain district records and files, research reports, licenses and other related inquiries, performs technology duties including extensive knowledge and use of Versa:
Regulation and OnBase, responds to complaints and inquiries from the public, and performs duties of the AAII as needed. Responsible for preparing and processing legal documents. Processing of such documents would include but not be limited to tracking compliance mail receipts/hand service and providing the Settlement Officer proof of service for each case. Maintains compliance log. Prepares and maintains files as needed.

Responsible for document imaging of all documents using On-base. Responsible for creating files as assigned. Inputs data, scans reports, files inspection reports, and retrieves and copies files as needed. Responsible for performing technology duties, which includes but is not limited to computer software and hardware, data systems and Versa:
Regulation. Responsible for maintaining computer logs as directed. Prepares a print-out of all computer logs as requested by the District Manager. Maintains back up files of all tracking systems. Answers a busy multi-line telephone and distributes messages/complaints to employees. Researches or refers questions about inspection reports, license status or related inquiries. Answers information calls accurately. Assist with taking and logging complaints and service requests;

refers them to appropriate personnel. Opens and date stamps all incoming mail. Distributes mail to the proper section or employee. Prepares and mails all outgoing mail. Processes Certificate of Balcony Inspections by date stamping, copying, and returning stamped copies to the operators. Responsible for tracking food borne illness complaints. Notifies the appropriate Department of Health personnel, if applicable, of the complaint.

Logs complaints and notifies inspector. Assists with preparation of district correspondence, and the preparation of recurring and special reports. Maintains special files for the district as directed. Performs assigned duties of the AAII in their absence, including the handling of revenue.

• Ability to answer busy multi-line telephone
• Ability to communicate effectively, verbally and in writing
• Possesses good computer skills
• Ability to organize and coordinate work assignments
• Skilled in using various Microsoft programs including, Word, Access…