Health Learning Facilitator

Job Description

The Health Informatics Institute (HII) at USF is comprised of approximately 150 members consisting of biostatisticians and bioinformaticians; epidemiologists; software, data, and systems engineers; solution and data architects; laboratory and clinical research administrators; and administrative staff. Established in 2004 as the Pediatric Epidemiology Center, the annual budget of the institute currently exceeds $50 million, primarily in NIH funding. Members are engaged in research focused on the prevention of diabetes and other autoimmune diseases, cancer prevention and control, genetic disorders, and an expanding list of rare diseases.

This position requires a temporary/OPS role. The individual will serve as an expert resource for diabetes technologies to providers, clinic staff, and patients.

• Serves as an expert resource for diabetes technologies to providers, clinic staff, and patients.
• Teaches advanced device training to patients.
• Assists patients with developing individualized diabetes management plans utilizing Automated Insulin Delivery systems.
• Has experience interpreting device reports and using this information to develop individualized teaching plans for patients.
• Documents education, training, and updates in the patient record. Communicates all activities with patients’ providers.
• Maintains pump training room and sample pump and sensor supplies. Disposes expired supplies or labels them “For Training Only.”
• Provides real‑time support to clinic staff for in-clinic device uploading. Assists patients with sharing device data with personal support team and our Center.
• Monitors and responds to in-basket tasks and patient communications regarding diabetes technologies, excluding prescriptions / orders and insurance concerns.
• Participates in Diabetes Center staff meetings and Diabetes Care Conferences to plan, evaluate, and improve our diabetes patient services.

• Minimum Qualifications:
  
  Bachelor’s degree in Nursing, Nutrition, Dietetics, Health Education, Public Health or other related health field with at least one year of experience in a professional training position; or an Associate’s degree in Nursing and licensure as a Registered Nurse with at least three years of experience in a professional training position.
• Active licensure as a Registered Nurse or Registered Dietitian, Certified Diabetes Care and Education Specialist certification, and a minimum of three years experience as a professional certified device trainer in Automated Insulin Delivery (AID) systems.
• Certain grants and programs have specific education and/or certification requirements specific to the subject matter of the program area (i.e. Certified Diabetes Educator – CDE; CPR; etc.).

• Master’s degree in Public Health Education or any of the above‑listed degree fields is preferred.
• Experienced certified pump trainer on all insulin pumps.
• Certified Diabetes device trainer for a minimum of 3 years.

• Certified Diabetes Care and Education Specialist (CDCES) and certified pump trainer.
• Experienced certified pump trainer on all insulin pumps.
• Certified Diabetes device trainer for a minimum of 3 years.

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No.

1 among the state’s 12 public universities. Our first‑class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

The University of South Florida is a top‑ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota‑Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public…