Case Management Assistant

Position Summary

This position is primarily responsible for facilitating effective communication among caregivers in support of patient advocacy. The role requires close collaboration with the care management team, as well as the clinics and clinicians they support. The individual must be highly accessible, organized, and responsive to meet patient and team needs.

Seeking an experienced Case Manager Associate with a Medical Assistant
Background
Essential Job Functions Administrative & Care Coordination Support

Provides administrative and operational support to the case manager and clinic team, including:

• Reviewing daily clinic schedules to identify high-cost patients
• Participating in daily clinic morning huddles
• Participating in weekly Utilization Management (UM) and Care Management (CM) rounds
• Performing task-driven patient outreach according to the plan of care
• Scheduling follow-up appointments after Emergency Department (ED) visits
• Sending letters and reminders to patients who are not established or overdue for visits
• Following up with internal teams to ensure completion of pending tasks

• Provides Tier Two patient outreach for short-term case management
• Conducts “tuck-in” calls for real-time rising-risk patients
• Assists case managers and clinic staff with daily outreach related to specific care tasks
• Confirms medications are being taken as prescribed
• Patients attended specialist appointments and updates care goals accordingly
• Patients have received Durable Medical Equipment (DME), Home Health Care (HHC), or other resources outlined in the plan of care

• Follows up with patients regarding completion of referrals, DME, and specialist visits
• Assists with required paperwork from hospitals, Skilled Nursing Facilities (SNFs), Long-Term Acute Care (LTAC) facilities, and home health agencies

• College degree or completion of college coursework in healthcare, care management, or a related field
• Prior experience as a Medical Assistant, health coach, or in care management preferred

• Strong interpersonal and communication skills
• Ability to maintain consistent communication with multidisciplinary teams
• Ability to multitask in a fast-paced environment
• Bilingual in English and Spanish preferred, but not required

This is a Contract to Hire position based out of Tampa, FL.

The pay range for this position is $18.00 – $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan — Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tampa,FL. Final date to receive applications This position is anticipated to close on Feb 20, 2026.

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccom for other accommodation options.