Medical Assistant

Committed to Our Community in the Heart of the Redwoods. Removing Barriers to Healthcare Access

PCHC Plaza Community Health Center Medical Assistant I (MA I) provides clinical and administrative support to primary care providers, registered nurses, and other health professionals working collaboratively in a patient-centered, care team setting. Medical Assistant I assists in examination and treatment of patients under the direction of primary care provider and/or registered nurse. Medical Assistant I advocates for patients and assists in the progression of their care as directed within the California MA Scope of Practice.

Open Door Community Health Centers (ODCHC) offers tiered MA positions that provide pathways to learn, grow, and develop within the organization.
A MA I possesses basic understanding and demonstration of MA tasks and scope of practice with support of additional training as outlined in the essential duties and responsibilities below.

Our medical assistant hourly wage ranges are listed below. All new hires will start at the base wage for the position. MA certification and other requirements may be required to be hired at a higher step on our MA ladder.

• MA I - $28.00 to $32.35
• MA II - $29.50 to $34.10
• MA III-$32.00 to $37.00

Additional .50 for licensure.

Hmong and Spanish speakers who successfully pass a language exam will receive a minimum of .75 cents added to their wage.

(Able to demonstrate by end of probationary period)

• Delivers compassionate assistance to patients in alignment with ODCHC’s Model of Care
• Obtains and records patient medical histories, vitals, test results, and other information for the medical chart while maintaining strict confidentiality in alignment with HIPAA, HITECH, and California regulations.
• Prepares patients for the visit and provider examination by performing preliminary screenings, vital signs, measurements, and other MA rooming and charting duties.
• Performs chart preparation and Robust Confirmation Calls before scheduled appointments to ensure the patient visit is smooth and efficient.
• Follows Epic EMR workflows for MA duties including standard rooming intake, telephone call documentation, prepping/routing refill encounters, and managing message inboxes and pools.
• Properly conducts MA procedures in alignment with ODCHC guidelines, such as electrocardiograph (ECG), respiratory testing, vision and hearing tests, ear irrigations, peak flow, nebulizer, etc.
• Administers all medications and immunizations per ODCHC policy as directed by licensed staff (practitioner, registered nurse) using the seven rights of administration.
• Sets-up, assists and cleans up for minor procedures in clinic such as pap smears, mole removals, minor lacerations, incision, and drainage (I&Ds), etc.
• Properly obtains specimens and performs point-of-care testing according to laboratory protocols.
• Stocks and cleans exam rooms to remove clutter and ensure patient safety.
• Properly disposes of sharps, bio-hazard waste, pharmaceuticals, etc.
• Follows standard practices of medical asepsis to clean and disinfect exam rooms and other patient facing areas of the clinic.
• Ensures the proper sterilization and packaging of instruments, as well as the proper maintenance of the autoclave machine.
• Follows guidelines for universal precautions including hand washing and use of Personal Protective Equipment (PPE) as appropriate.
• Schedules appointments and follow up visits per health center procedure.
• Adhere to the basic MA Scope of Practice in California as outlined in ODCHC policy.
• Floats to other clinics when needed to provide coverage when requested or minimum staffing levels not met.
• Other duties and responsibilities as assigned by supervisor.

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