Front Desk Supervisor - Tampa

Position: Front Desk Supervisor - Hilton Tampa Downtown
Oversees front desk operations  Provides guest service, guidance and leadership to ensure consistent customer service is provided  Assigns and instructs team members in details of work  Monitors lobby traffic to make staffing adjustments accordingly  Resolves customer complaints  Trains, supervises, schedules and assists in evaluating staff

** What are we looking for?*
* Since being founded in 1919, Hilton has been a leader in the hospitality industry  Today, Hilton remains a beacon of innovation, quality, and success  This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values  Specifically, we look for demonstration of these Values:

+ Hospitality   We're passionate about delivering exceptional guest experiences
+ Integrity   We do the right thing, all the time
+ Leadership   We're leaders in our industry and in our communities
+ Teamwork   We're team players in everything we do
+ Ownership   We're the owners of our actions and decisions
+ Now   We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

** What will it be like to work for Hilton?*
* Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full service hotels and resorts to extended stay suites and mid priced hotels  For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value  Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands  (Use the "Apply for this Job" box below). hiltonworldwide com/our brands/index php     Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day   And, our amazing Team Members are at the heart of it all

** Job:
** _Guest Services, Operations, and Front Office_

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* Title:

** _Front Desk Supervisor   Hilton Tampa Downtown_

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* Location:

** _null_

** Requisition :
** _HOT0CB7Z_

** EOE/AA/Disabled/Veterans**