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Guest Services Hospitality & Tourism Hotel Management

Head of Front Office & Guest Experience

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: HEI Hotels & Resorts
Full Time position
Listed on 2026-03-03
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hospitality & Tourism, Hotel Management
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A prominent hospitality company in Florida is seeking a Front Office Manager to oversee guest services and ensure total guest satisfaction. Key responsibilities include effective communication with staff, resolving guest complaints, and ensuring adherence to brand standards. The ideal candidate has a minimum of 3 years of front office management experience, strong interpersonal skills, and the ability to work under pressure.

This role provides a comprehensive benefits program including health, retirement savings, and discounts.
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