Housekeeping Supervisor

HOUSEKEEPING SUPERVISOR Position Profile

Reports to:

EXECUTIVE HOUSEKEEPER, position is non-exempt Who You Are

If there was a test assessing someone’s attention to detail, you would score at a genius level. You’ve embraced your perfectionist side, so it is quite natural for you to walk into a hotel and want to fluff every pillow you see, judge the level of cleanliness, or peek in closets to see how they organize their linen and cleaning supplies.

You know hospital corners aren’t just for hospitals, and the perfect crease on a bed sheet makes you smile. It doesn’t matter where you are, you can’t help yourself from refolding the bathroom towels. You understand that housekeeping appreciation is every day, and not just a week in September.

You thrive on the excitement that comes from turning a room during the 3pm check-in rush. You can’t walk a hallway without picking up loose items, and your pockets are always full when you get home from work. Of course, you always have a microfiber rag at the ready, but you cannot go anywhere without your favorite multi-tool, because who has five minutes to wait for an engineer?

Sound familiar? Please read on...

• Passion for the People, Place and Character of our community
• Minimum of three (3) years of housekeeping experience, ideally within an upscale, lifestyle, or luxury hospitality company; at least one (1) year experience in a leadership role preferred
• Proficiency of the English language in reading, writing, and verbal communication, Spanish language skills are a plus
• Adaptable interpersonal communication skills to address employee at all levels of the hotel
• Intermediate skills in Microsoft Excel and Word to create spreadsheets or proposals
• Ability to lift up to 25 lbs. for handling housekeeping supplies
• Ability to push/pull up to 100 lbs. for linen carts and housekeeping supplies
• May be required to work varying schedules that includes days, nights, weekends, and holidays

Work with an amazing team who is passionate about hospitality, celebrating diversity and embracing individuality!

• Paid time off including vacation, sick and a floating holiday to use when you choose
• Paid time off to volunteer in your community
• Free parking in Ybor!!!
• Free shift-meal prepared by our in-house culinary experts
• Up to 50% off food when you dine at the restaurant as a guest
• Greatly discounted room rates for your out-of-town guests
• Medical benefit premiums begin at a bi-weekly cost of $66

It is critical the person in this position is tactical and strategic; if you only prefer to “see the forest” and not “plant the trees,” then this is not a role for you. All leaders of Aparium are required to get down and dirty to unearth existing needs and personally ensure what needs to be fixed is repaired. We are a young company that is in hyper-growth, so having the ability to be a soldier is as critical as being a general.

The Housekeeping Supervisor reports directly to the Executive Housekeeper while providing some insight to the Director of Hotel Operations, working together on how to deliver remarkable service throughout all aspects of the department. A large degree of self-motivation is needed to drive your department, while collaborating with the Engineering and Guest Services teams. You help lead the team through your collaborative approach as you know that the ability to act as a soldier is as critical as being a general.

The Housekeeping Supervisor is expected to lead by example while spending much of the day engaging with both associates and guests. We encourage our leaders to inspire and challenge each other to be their best. As a leader within Aparium Hotel Group, you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded – no egos are allowed.

The Housekeeping Supervisor will maintain and execute the standards for the guests’ room experience during their visit to the hotel.

• Reinforce the company's Art + Science ideologies to ensure the experiences of translocal hospitality, intuitive service, and collaboration are implemented and modeled by yourself and others on your team
• Active…