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Guest Experience Agent — Front Desk & Concierge
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-08-30
Listing for:
Hard Rock International
Full Time
position Listed on 2026-08-30
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Hotel Front Desk
Job Description & How to Apply Below
Hard Rock International in Tampa is seeking a Front Desk Agent to deliver courteous front desk services that contribute to a pleasant hotel stay and the overall gaming experience. You will welcome guests, process check-ins and check-outs, and promote casino and hotel amenities.
Responsibilities include gathering payment information, handling cash, resolving billing discrepancies, answering guest questions, and maintaining a clean, organized lobby.
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