Hillsborough COUNTY – Senior Oracle HCM Cloud Technical Analyst Hillsborough County BOCC

Overview

This position is a highly experienced Senior Oracle HCM Cloud Technical Analyst with deep technical expertise in supporting and optimizing Oracle HCM Cloud applications. The role focuses on troubleshooting complex issues, system configuration, processes and formulas, and integration with external tools to ensure optimal performance of modules such as Core HR, Time and Labor, Payroll, Benefits, Absence Management, and Talent Management.

The analyst works with embedded AI tools including AI learning language models, generative AI, and AI Agents, and maintains a stable, efficient, and compliant HCM environment that supports service delivery for County staff and citizens.

Proficiency in Oracle Fusion technologies including FBDI, HDL, BIP, OTBI, ESS jobs, and system configuration is required, along with a strong understanding of underlying table structures. Demonstrated experience with Oracle Integration Cloud (OIC), integration design patterns, and performing root cause analysis for complex technical issues across integrations, workflows and fast formulas is essential. The role includes end-to-end solutioning and proof-of-concept development, with hands-on experience configuring and implementing modules such as HR Help Desk, Recruiting Booster, Digital Assistant, and Talent Management.

Experience in customizing AI-driven agents to enhance HR processes like recruitment, onboarding, and employee engagement is needed, together with knowledge of Oracle’s extensibility tools such as Visual Builder Studio and HCM Design Studio for tailoring UI, logic, and AI behaviors to organizational needs.

• Troubleshoot complex issues across Oracle HCM Cloud applications and integrations.
• Perform system configuration, process design, and formula development.
• Integrate HCM Cloud with external tools to ensure optimal performance of Core HR, Time and Labor, Payroll, Benefits, Absence Management, and Talent Management modules.
• Work with embedded AI tools (AI learning language models, generative AI, AI Agents) to enhance HR processes and user experiences.
• Maintain a stable, compliant HCM environment supporting service delivery for County staff and citizens.
• Leverage Oracle Fusion technologies (FBDI, HDL, BIP, OTBI, ESS jobs) and understand underlying table structures.
• Utilize Oracle Integration Cloud (OIC), apply integration design patterns, and perform root cause analysis for complex issues across integrations and workflows.
• Lead end-to-end solutioning and proof-of-concept development; configure and implement HR modules including HR Help Desk, Recruiting Booster, Digital Assistant, and Talent Management.
• Configure and customize AI-driven agents to optimize HR processes (recruitment, onboarding, employee engagement) and use Oracle extensibility tools (Visual Builder Studio, HCM Design Studio) to tailor UI, logic, and AI behaviors.

• 4+ years of experience with Oracle HCM Cloud implementation and support, including modules such as HR Help Desk, Time and Labor, Absence Management, Recruiting Booster, and Talent Management.
• Proficiency in configuring AI-driven agents and using Visual Builder Studio and HCM Design Studio.
• Experience developing Fast Formulas and Guided Journeys to optimize HR processes.

Salary: $82,617 – $151,881