Workplace Specialist

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations se are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

You’re hard-working, kind, and thoughtful with a positive attitude. You pay great attention to details and are meticulously organized. You have no issues rolling up your sleeves to get the job done and are open to learning and expanding beyond your comfort zone. As part of the People & Workplace team, Justworks is seeking a Workplace Specialist who has the passion and the drive to ensure that our physical space reflects the success and culture of Justworks and enables our people to execute as an organization.

You will manage the day-to-day operations in our Tampa office, and support the People & Workplace initiatives in a hybrid working environment. Our team is responsible for ensuring that Justworks continues to be one of the best places to work!

• Cover the front desk
• Liaison between our NYC HQ and Tampa Office as it relates to workplace-related items in coordination with our Workplace Manager.
• Prepare, support, and communicate team initiatives like group lunches, All Hands meetings, team events, and employee corporate events.
• Provide internal communication support to the Workplace team.
• Monitor Workplace Jira ticketing systems and ensure all tickets are answered and resolved to our standards.
• Oversee vendor management for the Tampa workplace.
• Ensure all required workplace compliance notices and related documents are in place.
• Stay connected to the People Team to align on issues, culture, policies, and practices.
• Participate in or lead small to medium-scale Workplace projects and initiatives.
• Partner and develop strong relationships with all key business partners e.g. People Operations, People Experience, Business partners, IT, and Legal.
• Development and implementation of operational policies/procedures that are essential to the success of the office.
• Support the new hire onboarding process, by providing access to the office space, validating I-9 documentation, and ensuring compliance with federal and state forms.
• Be the first point of contact for employee relations issues and escalations in Tampa. Working closely with the People Business Partner team.
• Support IT-related processes such as onboarding, maintenance, and upkeep of IT Vending Machines.
• Support the network team with any network-related issues such as troubleshooting on-site firewall, wi-fi and connectivity issues.

As a Workplace Specialist, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Initiative and motivation - identifying what needs to be done and doing it before being asked or before the situation requires it.
• Functional expertise - subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge.
• Clear communication - the ability to articulate…