Talent Development Manager

Overview

Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Human Resources is a strategic partner to the business, dedicated to managing DTCC’s human capital initiatives, sustaining a work environment that promotes excellent performance across the organization and developing and retaining a global workforce that contributes to DTCC’s strategy and business imperatives.

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well‑being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Talent Management & Development team delivers processes and programs which engage, develop, and retain organizational talent. Our team delivers talent solutions which enable leaders to assess, develop, engage, and progress every employee to optimize individual and organizational performance. Through these efforts, our strategic goal is to build a robust and diverse pipeline of future leaders, with the right capabilities to thrive in leadership roles and create competitive advantage for DTCC, now and in the future.

The Senior Associate, Performance Management & Employee Engagement, is responsible for designing, executing, and continuously improving core talent processes that drive a high‑performance, engaged workforce. This role ensures consistent, meaningful performance conversations, strengthens employee experience insights, and translates data into actionable strategies that align with enterprise priorities.

• Performance Management Execution & Enhancement – Lead end‑to‑end performance management cycles (goal setting, career conversations, mid‑year, year‑end), ensuring strong adoption and consistency across the organization.
• Operationalize performance frameworks aligned to business goals and Leadership Expectations (e.g., “what” and “how” performance criteria).
• Support calibration processes and ensure fairness, transparency, and quality of performance ratings.
• Develop tools, templates, and guidance to enable effective manager‑employee performance conversations.
• Determine a communication strategy for the performance process and partner closely with the communications team to execute.
• Identify and implement process improvements to enhance clarity, efficiency, and employee understanding.
• Manager & Employee Experience Enablement – Equip managers with resources, training, and coaching to improve the quality of feedback and performance discussions.
• Drive adoption of best practices in goal setting, career conversations, development planning, and continuous feedback.
• Design and facilitate information sessions to employees and people managers to bring awareness to the enterprise tools and resources.
• Partner with HRBPs, Employee Relations, and business leaders to address performance‑related challenges and elevate capability.
• Partner closely with the Talent Development team on the resources and tools that managers need during the talent lifecycle and ensure these are built into the manager upskilling programs.
• Employee Engagement Strategy & Insights – Lead enterprise engagement survey cycles (design, launch, analysis, and action planning).
• Analyze engagement data to identify trends, risks, and opportunities at enterprise and segment levels.
• Translate insights into targeted interventions that improve engagement, retention, and team effectiveness.
• Partner…