Senior Specialist – HR Data Administration

Job Title :
Senior Specialist – HR Data Administration

Location :
Tampa, Florida

Work Arrangement :
Hybrid – 3 Days Onsite / 2 Days Remote

For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business:
Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity, and responsibility — to satisfy all beauty needs and desires in their infinite diversity.

The HR Data Senior Specialist is a precision-focused HR operations role within L'Oréal's BEST HR shared services function. This role is responsible for ensuring the integrity, accuracy, and compliance of HR data across the employee lifecycle. The HR Data Senior Specialist audits and approves HR data transactions, performs HRIS data entry and maintenance, supports workflow administration, and partners cross-functionally to resolve data discrepancies.

The ideal candidate is highly detail-oriented, process-driven, and comfortable working within enterprise HR systems in a fast-paced shared services environment.

• Audit, review, and approve HR data transactions to ensure accuracy, integrity, and compliance with established standards.
• Perform standard HR administrative tasks including contract generation and document uploads.
• Support data entry and maintenance activities within Success Factors or other relevant HRIS platforms.
• Identify and flag data discrepancies; partner with appropriate teams to resolve in a timely manner.
• Manage workflows through the case management system (Service Now), ensuring timely resolution or escalation.
• Log cases, track progress, and maintain resolution documentation in accordance with SLA and HR excellence standards.
  • HR data entry and maintenance in Success Factors and related HRIS platforms.
  • Contract generation and document uploads.
  • Workflow administration and case management via Service Now.
  • Employee Verification requests.
  • Tuition Reimbursement processing.
  • HR policy questions and policy acknowledgement facilitation.
  • Time Off management (vacation, PTO, Summer Hours, WFH, etc.).
  • Unemployment claims processing
  • Scheduling Employee exit interviews
  • Ensuring compliance and completion of employee exit checklists

• Conduct and respond to Employee Verification requests.
• Process Tuition Reimbursement requests in accordance with policy.
• Address HR policy questions and facilitate policy acknowledgement processes.
• Ensure data entry accuracy and promote self-service solutions where applicable.
• Support the broader HR community with One HR expertise on data-related matters.

• Maintain a high level of service and monitor data quality and efficiency KPIs.
• Ensure a seamless, confidential experience for all data-related interactions.
• Collaborate with Tier-2 specialists (e.g., Payroll, Mobility, Benefits) to resolve complex data or workflow cases.
• Inform or alert local HRBPs when data anomalies or relevant situations arise.
• Track recurring data issues or process gaps to inform HR Excellence teams and create feedback loops.
• Use knowledge articles to ensure consistent and compliant data handling practices.
• Flag outdated or missing process documentation to support continuous improvement.
• Contribute to the reinforcement of data governance standards across the BEST HR function.

• Employees & Managers
• Local / Zone HRBPs
• Local / Zone HR Specialists
• BEST HR Teams
• BEST Finance Teams
• Zone HR Excellence Team

• Average resolution time for data transactions
• Tickets closed per week
• % of data discrepancies identified and resolved
• Employee satisfaction score

• Prolonged periods of sitting at a desk.
• Sustained keyboard/typing activity.
• Occasional lifting of up to 25 lbs.

• Associate's or Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field preferred; equivalent work experience considered.
• Minimum2 yearsof relevant experience in HR…