Onboarding Specialist - Tampa, FL

Key Responsibilities

• Coordinate end-to-end preboarding and onboarding activities for employees and contingent workers using First Advantage and related HCM systems, ensuring adherence to company policy, governance standards, and regional requirements.
• Initiate onboarding workflows and monitor cases to ensure timely completion of required activities.
• Track onboarding progress and proactively manage follow-up activities, escalations, and outstanding requirements.
• Serve as the primary point of contact for candidates, contingent workers, hiring managers, and cross-functional onboarding partners.
• Provide regional and time zone-aligned onboarding support across multiple worker populations and business units.
• Support onboarding access gating controls to help ensure required activities are completed prior to worker activation or access provisioning.
• Coordinate identity verification activities through onboarding and Day 1 processes.
• Support employment eligibility or right-to-work verification requirements where applicable.
• Ensure required onboarding documents, agreements, attestations, and acknowledgements are completed accurately and on time.
• Monitor onboarding workflows for potential risks, security concerns, or exceptions and escalations appropriately.
• Coordinate compliance training assignments, completion tracking, and follow-up activities.
• Partner with HR Operations, Talent Acquisition, Procurement, Compliance, Security, and hiring managers to resolve onboarding issues and delays.
• Ensure onboarding records and documentation are maintained in accordance with company standards and audit requirements.
• Identify process improvement opportunities to enhance onboarding efficiency, compliance, and candidate experience.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3 to 6 years of experience supporting onboarding operations, HR operations, workforce administration, or related operational functions.
• Experience working in a regulated or compliance-driven environment preferred.
• Experience coordinating onboarding or workforce administration activities for employees and/or contingent workers.
• Strong organization and coordination skills with the ability to manage multiple onboarding cases simultaneously.
• Strong attention to detail and the ability to manage sensitive and confidential information.
• Strong communication and customer service skills with the ability to partner effectively across multiple teams and stakeholders.
• Ability to manage multiple priorities in a high-volume operational environment.
• Experience with HRIS and onboarding technologies, including Fieldglass and Oracle, preferred.

• Timely and accurate completion of preboarding and onboarding activities for employees and contingent workers.
• Achievement of onboarding readiness and service level targets.
• Effective coordination and communication with candidates, hiring managers, and cross-functional partners.
• Accurate completion and tracking of onboarding documentation, employment eligibility requirements, and compliance activities.
• Adherence to onboarding governance standards, access gating controls, and audit requirements.
• Successful coordination of Day 1 readiness activities, including system access, credentials, equipment, and training completion.
• Reduction in onboarding delays, escalations, and operational exceptions.
• Positive onboarding experience feedback from candidates, workers, hiring managers, and stakeholders.
• Continuous identification and implementation of process improvements that enhance onboarding operations and workforce compliance.