Lead Service Technician

Service Technician – Enterprise Security Systems

Location:

Onsite & Remote | Industry: Commercial Security & IoT

Employment Type:

Full-Time

Are you a skilled Security Service Technician who loves solving complex technical challenges, interacting with customers, and working with cutting‑edge enterprise security technologies? Our client is investing heavily in growing their technical team and is looking for a driven professional who’s excited about both field and remote service work.

• Work with industry‑leading security platforms across Access Control, IP Video, Intrusion, and IoT
• Blend of onsite troubleshooting and remote diagnostics/support
• Opportunity to grow your skills—training & certifications are supported and encouraged
• Customer‑facing role where you can shine as the trusted expert
• Join a team solving real‑world technical problems every day across diverse commercial environments

• Service, troubleshoot, program, and test enterprise‑grade security systems
• Work with networked IP video, Access Control, Intrusion, and Visitor Management platforms
• Diagnose and resolve issues both on‑site and via remote access
• Install, configure, repair, and support system components including:
• Electrified and mechanical door hardware
• IP & analog cameras
• Head‑end video systems
• Ancillary door and alarm devices
• Perform system audits, repairs, upgrades, and detailed documentation
• Deliver outstanding customer service while communicating professionally with end users

• Access Control expertise
• Security systems troubleshooting
• CCTV support and service
• Customer‑facing technical support
• Alarm & IoT system repair
• Strong understanding of networked security devices

(Certification or working proficiency in any of the following is a plus):

Access Control Systems

Pro‑Watch, Genetec, Software House, Lenel/S2, Open Path

Video / VMS Platforms

Axis, Exacq, Milestone, Max Pro, Genetec, Victor, Avigilon, Hanwha

Locking Hardware

ASSA ABLOY, Von Duprin, Adams Rite

Intrusion Systems

Vista, DSC, Bosch, DMP

• Proven experience in troubleshooting Access Control & CCTV systems
• Comfortable working both independently and as part of a team
• Strong communication skills and professionalism with customers
• Ability to interpret schematics, drawings, and technical documentation
• Mechanically and technically inclined
• Able to work in fast‑paced, dynamic environments
• Willingness to learn new technologies—training investment is provided

• High School Diploma or equivalent required
• 2–5+ years in security service, low voltage, or related technical role
• Relevant security certifications are a plus (many listed above)
• Must be able to meet physical requirements (ladder work, lifting, etc.)

Our client believes in developing their technicians—not just hiring them. If you’re passionate about enterprise security technology and looking for a role with growth, support, and hands‑on work, you’ll thrive here.

This is a Permanent position based out of Tampa, FL.

The pay range for this position is $83200.00 - $104000.00/yr.

Direct Hire Role:

-Health, dental, vision
-PTO and Holidays
-Promotions
-Certifications
-Company vehicle
-Laptop, cell phone and gas card
-Company allowance for tools

This is a fully onsite position in Tampa,FL.

This position is anticipated to close on Jan 30, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.