Electronic Security Systems Technician​/Administrator

Position: Electronic Security Systems Technician / Administrator

Location: Tampa, FL

Job : 1421-SSA - 9920

# of Openings: 1

• Install, upgrade, maintain, troubleshoot issues, research costs, and provide estimates for approval for the USSOCOM Security Management System (SMS). This includes analyzing operational trends, recommending improvements, troubleshooting, and repairing issues with all system components including software, hardware, balanced magnetic switches (BMS), maglocks, card readers, cameras, motion sensors, barricades, turnstiles, databases, video analytics, Windows-based servers and desktops, and any other devices or applications used as part of the SMS.
  
  The on-site technician reports all system discrepancies/violations to the USSOCOM Security Management Office (SMO).
• Cyber Security Tasking. Assist the SMO s PHYSEC Branch with ensuring systems are protected and maintained in accordance to DoD cybersecurity instructions and policies that apply to the SMS and all system components. Provide IT support for the systems deployed, including deploying security updates and patches, troubleshooting IT hardware, software, and equipment issues with technical support resources, cleaning and maintaining  printers, and monitoring the overall health of the systems in operation.
• Routine Testing. Assist the SMO s PHYSEC Branch in annual testing of SMS components to ensure all devices are functioning properly.
• System Training. Assist the PHYSEC Branch in educating end users and security managers on basic operational procedures for the SMS and its components. Promote USSOCOM Security policies and operator level technical handouts. Provide basic computer and IT operation technical content review for operating the various SMS components, including electronic security systems and video platforms deployed.
• Coordinate all work with the PHYSEC Branch and their support resources (e.g., other contractors, NAVSEA, or hardware/software manufacturer professional services or technical support teams) to ensure SMS and supporting computer systems, networks, and equipment remain operational. Provide a monthly status report including issues identified and fixed, responses to emergency calls, and upgrades completed.
• Hours of Operation. Available to support 24-hour operations; normal work hours are 07:00–16:00 with an hour for lunch, Monday through Friday, except Federal holidays, leave, or as approved by the PHYSEC Branch Chief.
• After hours Response. Available to respond to after-hour SMS issues. Initially attempt to troubleshoot remotely if possible. If on-site assistance is required, be on-site within one hour. No more than 12 after-hours response requests are expected per year.

• Physically capable of installing, troubleshooting, and maintaining computer systems and electronic security system components including video surveillance systems, access control devices, intrusion detection systems, barricades, and programming control panels.
• 6 years of electronic security systems experience or equivalent
• Experience with low-voltage wiring, DC circuits, and PLCs
• Experience maintaining, troubleshooting, and identifying and resolving false alarm conditions for electronic security systems including motion detectors, access card readers, computer hardware and software, and other components.
• Ability to climb ladders and work from elevated platforms and/or lifts to access equipment. Requires some outside work in extreme conditions
• Effective written and verbal communication skills
• Installation, support, maintenance, and rebuilding of Windows-based servers and workstations.
• Ability to troubleshoot independently and provide technical support to end-users of Security Management Systems, including their Windows-based desktop computers.
• Basic IT proficiency is required, encompassing deployment, support, maintenance, troubleshooting, and rebuilding of Windows-based servers and workstations. Demonstrate competence in managing and troubleshooting IT-related aspects of the SMS, including hardware, software, and network components.

• Must be a US citizen and possess an active adjudicated background investigation for access up to the TOP SECRET classification level and SCI eligible.

Tampa, FL - Mac Dill AFB

Lukos delivers professional services to the Department of Defense. Lukos has been one of the most successful and most diversified support companies for US Special Operations Command and its components for over a decade. Since our founding, we have grown to support all military services and multiple federal civilian agencies.

About Our Name:
Lukos is ancient Greek for "wolf". The characteristics of the wolf match our approach to national security. The wolf is known for cunning, aggression, patience, and teamwork. An individual wolf is smart, strong, and resilient, but the true strength of wolves is their ability to work together as a…