Sr. Security Solutions Specialist

Posted Wednesday, January 21, 2026 at 6:00 AM

GC&E Systems is seeking an experienced and highly skilled Senior Security Solutions Specialist to support one of our key customer sites in the Tampa / St. Petersburg region. This role is central to the successful deployment, configuration, and optimization of advanced physical security technologies across access control, video management, intercom, and integrated security platforms. As a senior technical resource, you will serve as a trusted expert to both the customer and GC&E, ensuring systems are designed, implemented, and supported to the highest professional standards.

Working directly at the customer location, the Senior Security Solutions Specialist functions as a hands‑on integrator, technical advisor, and subject matter expert, responsible for system design, commissioning, troubleshooting, and ongoing operational support. This role requires deep expertise in Genetec Security Center and related subsystems, strong communication skills, and the ability to guide users, technicians, and stakeholders through complex technical environments.

Key Experience and Skills:

• System Design, Configuration & Integration
• Design, configure, and integrate Genetec Security Center systems including Access Control, Video Management, Intercom, and related subsystems.
• Perform software installation, head ‑ end configuration, database setup, and system commissioning.
• Develop custom solutions, reports, workflows, and supporting applications based on customer requirements.
• Conduct site surveys and develop system design recommendations aligned with industry best practices.
• Commissioning, Testing & Technical Delivery
• Lead system testing, validation, and acceptance processes to ensure full operational readiness.
• Conduct on ‑ site visits, coordinate with end users, and ensure successful system deployment and turnover.
• Troubleshoot complex system issues across hardware, software, networking, and integrated components.
• Serve as a Genetec Subject Matter Expert, providing guidance to customer personnel, GC&E field teams, and office staff.
• Deliver end ‑ user and technical training to ensure proper system operation and long ‑ term adoption.
• Maintain strong, professional communication with customer stakeholders to support system performance and satisfaction.
• Documentation & Project Support
• Produce accurate system documentation, configuration records, and technical reports.
• Support project managers with technical insights, design validation, and commissioning updates.
• Assist with system upgrades, expansions, and lifecycle planning.

Candidate Requirements:

• Bachelor’s degree in IT, Engineering, Business, Construction Management, or equivalent professional experience in the electronic security industry.
• Genetec certification required; advanced Genetec training strongly preferred.
• Minimum 10 years of experience in Access Control, Video Surveillance, and integrated security systems.
• Deep knowledge of system programming, database structures, and IP ‑ based security architectures.
• Strong project management capabilities with the ability to lead technical work streams.
• Excellent written and verbal communication skills.
• Strong IP networking skills and proficiency with MS Office (Word, Excel, PowerPoint).
• Demonstrated ability to troubleshoot complex issues and deliver high ‑ quality customer support.
• Experience with systems design, CAD basics, and database fundamentals is a plus.
• Proven ability to work independently, manage priorities, and collaborate with diverse teams.

Ideal Candidate Profile:

• A seasoned security professional who thrives in a hands ‑ on, customer ‑ facing technical role.
• Confident working with enterprise ‑ level systems and complex integrations.
• A natural problem solver with strong analytical and diagnostic skills.
• Patient, professional, and effective when training or guiding others.
• Committed to delivering exceptional service and building long ‑ term customer trust.
• Adaptable, self ‑ directed, and comfortable managing multiple technical priorities.
• On ‑ site role supporting a major customer location in the Tampa / St. Petersburg area.
• Regular interaction with customer stakeholders, GC&E project teams, and…