Security Analyst Tier 2

Overview

IT Security Associate Analyst (Tier 2 Security Analyst) role at Digital Hands. This is an onsite, full-time position at our Tampa Headquarters. You will act as a Tier 2 escalation security analyst and help monitor, analyze, and respond to security incidents, providing essential support to our customers and security teams.

Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers across various industries. Digital Hands employees enjoy competitive compensation and benefits, training opportunities, personal skills development, and opportunities for professional advancement across the organization.

• Monitor and respond to security alerts and incidents from SIEMs, firewalls, IDS/IPS, and anti-virus software, ensuring quick and effective action.
• Escalate and triage incidents as the escalation point for first responders; ensure incidents are properly documented, analyzed, and escalated as needed.
• Investigate security threats using a variety of tools to identify, assess, and remediate threats within customer environments, including network traffic, endpoint logs, and event histories.
• Implement security measures to mitigate attacks, such as applying firewall blocks and analyzing network traffic to reduce the attack surface.
• Provide analytical support using tools like Wireshark and tcpdump to analyze and characterize network traffic, identifying potential threats and vulnerabilities.
• Collaborate with security professionals to correlate threat data, validate alerts, and improve incident response and security practices.
• Create and improve documentation and mentor others to ensure continuous enhancement of the organization’s security posture.

• Education & Experience:
  
  Bachelor’s degree or 3–5 years of experience in a SOC or similar IT security role, with a strong understanding of network protocols and security concepts.
• Technical
  
  Skills:
  
  Experience with SIEM tools, firewalls, IDS/IPS systems, anti-virus software, and security management tools; hands-on knowledge of network traffic analysis tools such as Wireshark and tcpdump is a plus.
• Certifications:
  
  CompTIA Security+, Network+, Linux+, or SANS GIAC (GSEC, GCIH) or equivalent certifications are preferred.
• Hands-On
  
  Experience:
  
  Familiarity with UNIX, Linux, and Windows operating systems and the ability to interpret security logs and system data from different platforms.
• Security Knowledge:
  Solid understanding of incident response procedures, security tools, and common vulnerabilities, as well as industry standards and best practices.

Digital Hands offers competitive compensation and benefits, opportunities for training and professional development, and a collaborative environment focused on growth and innovation.

Digital Hands is dedicated to a diverse and inclusive workplace and culture, and proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Digital Hands is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact talent management at Digital Hands.

Digital Hands participates in the U.S. Government’s E-Verify program to determine employment eligibility. All hired applicants will be required to verify identity and employment eligibility upon hire. To learn more about E-Verify, visit dhs.gov/e-verify.

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