Production Support Analyst

For additional information, please review .Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi’s  explain what we do and  explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.
* Provide technical and business support for users of Citi Applications.
* Analyze data trends to identify data & procedure gaps/issues, champions use of Data, Analytics, and AI as needed for improving Data Quality practices.
* Apply in-depth understanding of financial services industry data concepts (e.g., reference data, trade lifecycle data, regulatory reporting data) to analyze issues and drive solutions.
* Leverage analytical tools such as Tableau, SQL, Excel and other data visualization platforms to conduct data analysis and support decision-making.
* Coordinate with all lines of business and internal teams to perform end-to-end data flow reviews for researching issue and identify solutions.
* Support in the Design and Implementation of data governance controls including data quality rules and data reconciliation.
* Propose systematic solutions for elimination of manual processes and remediation of tactical solutions.
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* Qualifications:

*** 3-5 years’ experience in handling production support activities, identifying and resolving technical issues through data analysis.
* Knowledge of Tableau, Tableau Data Prep, SQL, Python, Pyspark.
* Strong analytical and problem-solving skills with attention to detail and ability to comprehend end-to-end data flows.
* Data visualization skills – can help in creating visual representation and provide inputs to Product Development teams.
* Proven ability to work effectively with large, complex, diverse teams and manage multiple tasks efficiently.
* Strong organizational skills with the ability to navigate complex systems and management processes.
* Self-motivated and able to dynamically determine priorities, ability to plan and organize workload.
* Fluency in English
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* Education:

*** Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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- ** Job Family Group:
** Product Management and Development-----------------------------------------------------
- ** Job Family:
** Product Development-----------------------------------------------------
- ** Time Type:
** Full time-----------------------------------------------------
- ** Primary

Location:

** Tampa Florida United States-----------------------------------------------------
- ** Primary Location Full Time Salary Range:**$69,050.00 - $96,350.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

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- ** Most Relevant Skills
** Please see the requirements listed above.

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- ** Other Relevant Skills
** For complementary skills, please see above and/or contact the recruiter.

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- ** Anticipated Posting Close Date:
** Feb 22, 2026-----------------------------------------------------
- * Citi…